Services

Update your personal info, request documents or report an accident – you can do all of this and more quickly and easily right here. You can also find out how to take advantage of the different offers Helsana has for you.

Basic requests

Send in invoices
Change address
Search service providers

More online services

All about my finances
All about my insurance
Change personal details
Documents and downloads
Reporting an accident
Register a legal expenses case
Powers of attorney
Switch to Helsana
Notices to customers

Benefits for customers

myHelsana
Helsana apps
Helsana Trails
Partner discounts
Advisory services
Medical offers
Friend referrals
Search service providers

You can find all doctors, group practices, therapists, course instructors and gyms recognised by us.

Search
Preview from the myHelsana client portal home page on a smartphone.

Fast, simple and clear

The myHelsana client portal lets you take care of all your health insurance matters conveniently from anywhere.

  • You can view your unpaid invoices at any time.
  • View the current status of your deductible and excess.
  • You can edit your personal data yourself.

Get rewarded for living healthily, taking preventive health measures and connecting with Helsana. Receive cash payments and lucrative offers with the Helsana+ app.

Helsana+ app

Get out in the fresh air! The free Helsana Trails app is a navigation aid, tracker and planner in one.

Helsana Trails app

The Helsana Coach app helps you achieve your personal goals. You will be supported with tips and activities for exercise, nutrition and mindfulness.

Helsana Coach app

Newsletter

Find out more about current health issues and get all the information you need about our attractive offers, delivered by e-mail to read whenever it suits you. Our newsletter is free of charge and you can sign up here:

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