Change your personal details online

Let us know as soon as possible if there is a change in your personal details, such as your address or bank details. That's the only way we can make sure that you continue to receive documents such as premium statements or refunds in good time.
Change address
Change personal details
Change contact details
Change bank account details
Change payment frequency
Preview from the myHelsana client portal home page on a smartphone.

How to change your details in a jiffy

With the myHelsana client portal, you can take care of all your health insurance matters conveniently from anywhere.

  • Always have an overview of your open invoices
  • See your current deductibles and excess
  • Always have your insurance card at hand in electronic format

Do you have questions?

We're here to help.

Contact us