Change home address

Have you moved home? Please let us know your new place of residence as soon as possible. This will ensure that your premium and insurance documents are correct. If you are temporarily redirecting your mail, a brief notification is sufficient.

What applies to you?

I have moved home

Your premium is based on your official place of residence. Update your address quickly and easily in myHelsana. Don’t have an account yet? Register in a few seconds.

I am temporarily redirecting my mail

A temporary redirection of mail will not affect your premium. Please let us know briefly anyway. Notify us via myHelsana or contact us.

Change GP or group practice

Have you moved to another region? You can also change your GP or group practice if necessary. 

Do you have questions?

We're here to help.

Contact us