Why it pays to be a Helsana customer

We are there for you. Throughout your life. Helping you stay healthy. So that you recover quickly. Or can live a better life when affected by illness.

Thanks to our extensive experience and large client base, we are a leading health and accident insurer:

  • We insure more than 2 million customers against the financial consequences of illness, accidents, maternity and the need for care in old age
  • We have over 120 years’ experience
  • We are to be found at 40 locations throughout Switzerland
  • We are the market leader, with more than 2 million customers and a large premium volume in the health and accident insurance sector

Helsana apps

Helsana boasts a broad-based mobile portfolio covering service, customer loyalty and health promotion: thanks to our free Helsana+ and Helsana Coach health apps, you’ll never lose sight of your health goals, while the myHelsana app provides an overview of your insurance affairs.

Use the myHelsana app to scan invoices and submit them straight away on your smartphone or tablet.

Get rewarded for living healthily, taking preventive health measures and connecting with Helsana. Receive cash payments and lucrative offers with the Helsana+ app.

The Helsana Coach app helps you achieve your personal goals. You will be supported with tips and activities for exercise, nutrition and mindfulness.

Advisory services for every situation

We’re always here to listen. Our advisors are happy to help you with any questions or concerns relating to your health insurance. Find the right telephone advice for you here.

All our advisory services at a glance

Top marks for insurance and service

Helsana has some of the most satisfied customers of any health insurer as well as outstanding products.

Not yet insured with us?

We can offer you the ideal insurance solution for your needs – with a wide range of products.

Not yet insured with us?
Proud to be a top-rated provider

Our customers are satisfied with our products and with the quality of the service they get from us.

We are there for you

Do you have questions about an insurance product or would you like to switch to Helsana? We are happy to advise you.

Online consultation

Book your preferred date now for an insurance consultation via Microsoft Teams.

Our locations

Find your local sales office or customer care team.

Committed to social projects

People, projects, welfare services and events all need our support. We work with selected partners for the greater good of society.


We are committed to social and preventive activities.

Do you have questions?

We're here to help.

Contact us