Proud to be a top-rated provider

Helsana is a health insurer with some of the most satisfied customers. That makes us happy and spurs us on to do our best day by day – not only with our products but also through the service we give.

Ranked 1st in the “Trusted Brands 2021” survey

Swiss consumers voted Helsana the most trusted brand among health insurance companies. The independent survey by Reader's Digest is one of the biggest consumer studies in Europe.

Rated “5.1” on

The respondents assessed the following categories: value for money, quality and service, communica-tion quality, innovation and overall satisfaction (as at June 2021). is Switzerland's leading comparison website.

Marked at "5.3" on

The customer satisfaction survey focused on clarity in the communication of information, the processing of benefits and on customer service (it was conducted in September 2020). is one of Switzerland's major comparison portals.

Silver for Helsana

EcoVadis evaluates the company’s framework conditions and measures in the following areas: environment, employment law, human rights and sustainable procurement. 

With the silver medal for Helsana, EcoVadis recognises our social and ethical commitment to our customers and employees.

"Above average" for COMPLETA at VZ

VZ VermögensZentrum is constantly testing insurance premiums' prices and benefits. It has assessed Helsana's COMPLETA supplementary insurance as above-average. The impartial comparative testing is carried out in cooperation with K-Tipp, Saldo, Bon à Savoir and Gesundheitstipp (most recently in June 2019).


"First class" for COMPLETA at

The costs and benefits of out-patient supplementary insurance plans were analysed. COMPLETA from Helsana outperformed the rest on scope of benefits (survey in February 2021). is the independent comparison service for insurers and banks.


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