BetterDoc – specialist search
Are you about to have a procedure, and do you have doubts about your current treatment? BetterDoc helps you to find the right specialist. With our alternative insurance models, you can use BetterDoc free of charge.
Regardless of whether you need back, joint or heart surgery, choosing the right doctor or hospital often has a crucial impact on the subsequent development of your illness. Recovery is often easier when you feel you are in good hands. But how do you know which specialist or which hospital is particularly well suited to your situation? This is exactly where BetterDoc comes in.
It’s this easy
Call the hotline 
Complete the questionnaire 
Receive BetterDoc’s recommendations 
Get in touch with your initial port of call
- Call the BetterDoc hotline on 061 551 01 88 (Mon–Fri, 8 a.m.–5 p.m.).
- BetterDoc will then send you a detailed questionnaire where you can describe your medical history; you can fill out this questionnaire online.
- BetterDoc’s medical team analyses your individual case before drawing on its quality data to recommend three different doctors, specialists or hospitals to you within 48 hours.
- Get in touch with your chosen first port of call (your general practitioner or the Telemedicine Centre) and discuss your treatment plan.
Conditions of use
You can use the optional BetterDoc service free of charge from 1 January 2024. It is only available to customers who have taken out an alternative basic insurance model. Your initial contact with BetterDoc is by telephone; this involves your telephone number being disclosed.
Do you have questions?
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