You benefit from the advantages of supplementary hospital insurance during outpatient procedures: free choice of doctor, increased comfort and much more.

  • Free choice of doctor for outpatient procedures
  • More comfort and better service for outpatient treatments
  • Contributions towards medical innovations

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Your premium

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Insured benefits

With PRIMEO supplementary insurance, you receive the following benefits in addition to those covered by basic insurance:

You enjoy the free choice of doctor in hospital during an outpatient procedure or outpatient birth and for operations to treat cataracts, bunions, tendinitis, tennis elbow, knee arthroscopy, etc. 

You benefit from various comfort benefits, such as rapid access to a doctor, a separate recovery zone and a car park or taxi ride home.

If you would like to the spend night before or after your procedure in hospital, you will receive a maximum of CHF 400 per treatment up to CHF 1,200 per calendar year towards the costs of overnight stays, including half board.

You will receive 90% of the costs up to a maximum amount of CHF 5,000 per calendar year for innovative diagnostic and treatment forms that are not yet recognised in Switzerland.

You receive up to CHF 500 per calendar year for journeys taken to outpatient treatment on public transport, with a taxi or a Red Cross vehicle or for private transport in Switzerland.

You receive up to CHF 1,700 every three calendar years for various check-up programmes such as medical check-ups or check-ups related to movement, nutrition or stress reduction.

You receive up to CHF 5,000 per calendar year towards the costs of medical aids and equipment that are not fully covered by basic insurance. 

You receive 90% up to CHF 5,000 per calendar year of the costs of implants fitted on an outpatient basis that are not covered or only partially covered by basic insurance. This includes cataract lenses, for example.

You receive up to CHF 300 per calendar year to obtain medical advice from chargeable hotlines or online services such as the children’s hospital hotline or online advice from the Zurich University Hospital.

You will be reimbursed for the costs of a planned outpatient treatment abroad if you have obtained a cost approval from us in advance.

Advantages for persons insured with supplementary insurance

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0844 80 81 82Monday through Friday, 8 a.m. - 6 p.m. (free from a Swiss landline / mobile rates charged by provider)

Frequently asked questions

Thanks to the latest advances in medicine, more and more operations – e.g. to treat bunions, hernias, tendinitis or tennis elbow, tonsillectomies, or knee arthroscopies – are being performed on an outpatient basis. This means you leave the hospital on the same day.

However, outpatient procedures are only covered in accordance with the statutory benefits provided under basic insurance. Supplementary hospital insurance only covers inpatient treatments for which you must remain in hospital for at least one night. For this reason, the benefits of your supplementary hospital insurance (for example, staying on a semi-private or private ward, free choice of doctor, etc.) unfortunately do not apply for outpatient operations.

So if you would like to enjoy the free choice of doctor and more comfort while in hospital when undergoing outpatient treatment too, you must either pay for these yourself or take out PRIMEO supplementary healthcare insurance cover. PRIMEO closes precisely these gaps in coverage and allows you to enjoy the benefits of semi-private or private hospital cover when receiving outpatient treatment.

With outpatient procedures, it is not medically necessary to stay in hospital overnight. Nevertheless, some patients prefer to spend the night in hospital because they live far away or the procedure is scheduled early in the morning.

However, you do not have to stay in hospital. You can also stay at a hotel referred by the hospital.

Precisely because you leave hospital the same day it is important that you feel completely comfortable both before and after the procedure. With comfort benefits, your time in hospital will be as comfortable as possible, and you can return home in the evening with a good feeling.

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Other supplementary insurance

You may also be interested in the following supplementary insurance:


General insurance in hospital: 100% of the costs including free choice of hospitals.

HOSPITAL Semi-Private

Semi-privately insured at hospital: Double room and free choice of hospital throughout Switzerland.


Privately insured at hospital: Your own room and free choice of hospital throughout Switzerland.

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