Travelcheck is the travel information platform from Helsana that offers valuable health and safety travel information. It is the perfect way to prepare for a relaxing holiday.
- Health and safety when travelling
- Telephone advice about health risks in the travel destination
- Insurance protection when travelling and on holiday
Health and safety when travelling
Medical information and recommendations for travel destinations
Country-specific information regarding recommended vaccinations, malaria and general health-related risks:
Travel advice from the Swiss Federal Department of Foreign Affairs
The travel advice from the Swiss Federal Department of Foreign Affairs provides information about the safety situation in the different countries. However, the final decision on whether or not to travel always rests with you.
Telephone advice about health risks in the travel destination
If you have TOP or COMPLETA supplementary health care insurance, an expert will offer you free-of-charge and personal advice before your trip over the phone. You will be informed of any individual or health-related risks in your travel destination.
The Travelcheck hotline for your personal health consultation: +41 58 340 16 22
Please note: The ideal time to seek telephone advice is four to six weeks before departure. This provides sufficient time to arrange any necessary vaccinations.
Insurance protection when travelling and on holiday
You benefit from worldwide insurance protection for emergency treatment for stays lasting up to 12 months. We assume without limit the costs for your recovery, transportation and repatriation in the event of an emergency; you also receive up to CHF 20,000 for overseas search and rescue.