Facts and information sheets

Here you can find all important information sheets to save and print.

New from January 2021 – Helsana
Changes for Helsana clients from 1 January 2021

PDF 121.27 KB

ALBERGO contract hospitals
Applies to HOSPITAL ALBERGO supplementary hospital insurance (valid from 01.01.2021)

PDF 95.19 KB
List of Helsana KVG contract hospitals
Applies to HOSPITAL PLUS/COMFORT, HOSPITAL PLUS/COMFORT BONUS, HOSPITAL PLUS/COMFORT CLASSICA, HOSPITAL ECO, HOSPITAL FLEX, LIMITA, OMNIA, HOSPITAL EXTRA, VARIA, HOSPITAL Semi-private and HOSPITAL Private supplementary hospital insurance

PDF 127.51 KB
List of hospitals without full cost coverage
Applies to HOSPITAL PLUS/COMFORT, HOSPITAL PLUS/COMFORT BONUS, HOSPITAL PLUS/COMFORT CLASSICA, HOSPITAL ECO, HOSPITAL FLEX and OMNIA supplementary hospital insurance

PDF 94.8 KB
List of hospitals and attending physicians without cost coverage
Applies to HOSPITAL Semi-private and HOSPITAL Private supplementary hospital insurance

PDF 139.24 KB
Partner clinics of the Helsana group
Overview of our partner clinics by region

PDF 564.74 KB
Hospital admission brochure
Everything you need to know before admission to the hospital

PDF 2.15 MB

Comprehensive advice on every insurance issue
Insurance advice from a single source

PDF 556.58 KB

Aids and equipment
Applies to the supplementary health care insurance TOP, COMPLETA and OMNIA

PDF 201.68 KB
Reusable aids and equipment
Applies to the supplementary health care insurance TOP, COMPLETA and OMNIA

PDF 197.11 KB

Recommendations for your home medicine cabinet
Compiled by Dr. Simone Erni, Medix

PDF 51.93 KB
LPPV supplementary list
Applies to TOP and OMNIA supplementary health care insurance

PDF 98.37 KB
Recognised remedies in complementary medicine

PDF 71.84 KB

Recognised innovations & Genetic counselling
Applies to PRIMEO supplementary health care insurance

PDF 52.4 KB
Recognised health promotion courses
Applies to the supplementary health care insurance SANA and COMPLETA

PDF 74.68 KB
Recognised preventative measures
Applies to the supplementary health care insurance SANA and COMPLETA

PDF 124.54 KB
Recognised special forms of treatment
Applies to TOP, COMPLETA and OMNIA supplementary health care insurance

PDF 126.37 KB
Recognised therapeutic methods in complementary medicine

PDF 104.52 KB

Schedule of premiums
Applies to alternative insurance models BASIS BONUS and BeneFit

PDF 1.36 MB
Overview of premiums EU/EFTA
Publisher: Federal Office of Public Health (BAG) - only available in German, French and Italian

PDF 483.15 KB

Recognised providers of medical hotline and online services
Applies to PRIMEO supplementary health care insurance - only available in German, French and Italian

PDF 80.96 KB
Recognised therapeutic spas
Applies to compulsory basic insurance - only available in German, French and Italian

PDF 20.94 KB
Recognised establishments PRIMEO
Applies to PRIMEO supplementary health care insurance - only available in German, French and Italian

PDF 163.65 KB
Birthing centres
"Birthing centres not listed in cantonal hospital lists - only available in German, French and Italian "

PDF 53.73 KB

Recommendations for your travel first-aid kit
Compiled by Dr. Simone Erni, Medix - only available in German, French and Italian

PDF 57.1 KB
Customer Services International
Wherever your travels take you, you can rely on our complete support

PDF 2.27 MB
Packing list for trips
Helsana wishes you a great holiday

PDF 1.74 MB

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