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PREMED-24 initial phone consultation
With the PREMED-24 insurance model, if you experience a medical problem you always phone the free medical advice hotline on 0800 773 633 for non-binding advice. If necessary you can make an appointment with a doctor of your choice afterwards.
This allows you to avoid unnecessary visits to the doctor and save at least 6% on health insurance premiums. The medical benefits are the same as with standard basic insurance.
The free advice hotline will provide you with an initial medical assessment and help you to avoid unnecessary visits to the doctor.
How the model with an initial phone consultation works
You no longer have to go to a pharmacy or wait a long time for a doctor's appointment if you want medical advice. With the basic health insurance variant PREMED-24 you benefit from independent medical advice by telephone. It is available round the clock, 365 days a year. The advice is completely free, although you may incur connection charges depending on your phone provider's rates.
You receive the following insurance benefits after deduction of the statutory co-payment (deductible/excess/hospital cost contribution) with the PREMED-24 insurance model.
Answers to frequently asked questions about the PREMED-24 insurance model with an initial phone consultation: