Members with semi-private and private insurance enjoy exclusive benefits: quick access to medical services, greater certainty thanks to a second medical opinion and free overnight stays for family members. For expectant mothers, there are also a range of additional benefits available before, during and after the birth.
Have you received a serious diagnosis such as cancer or a significant treatment recommendation and are now unsure? Get a second medical opinion.
For major operations, radiotherapy and other treatments with increased risks, a second medical opinion is advisable. With semi-private or private supplementary hospital insurance, you have direct access to renowned professors. Helsana takes care of the organisation and covers the costs for the second medical opinion.
There are several treatment options for almost every illness, and each has different advantages and disadvantages. Which kind of treatment is right for you? A neutral second opinion gives you more certainty – so you can make an informed decision. Experts will assess whether the treatment is in line with state-of-the-art medicine and meets your needs. All experts on the list are leading Swiss experts in their field.
Even for serious injuries, different treatment plans come into question. What are the reasons for and against an operation? What are the alternatives? Medical advice from a second doctor can give you clarity.
The Trauma Surgery Clinic at the University Hospital Zurich is the leading Swiss trauma centre specialised in treating complex injuries. State-of-the-art technology and close cooperation with other speciality clinics ensure that patients receive holistic care and the highest level of support.
The expert second opinion includes the right to fast access to a specialist in the required speciality. Call us: we will advise you, inform you about the process and contact the clinic for you.
We choose the experts. You are not entitled to be treated by a specific doctor. The list of experts does not represent an offer, and Helsana may amend the list at any time.
If you want to see an ophthalmologist, orthopaedic surgeon or other specialist, you sometimes have to wait months for an appointment. The Fast Track service shortens the waiting time and gets you an appointment with a team specialist at one of our partner clinics in just five business days.
Fast Track is available for the following common conditions or complaints:
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Complaint area
Complaint
Eyes
Impaired vision, eye infection, tunnel vision, cloudiness of the lens, increased pressure in the eye
Ear/nose/throat
Disturbing snoring, chronic nosebleeds, polyps
Dizziness
Disturbance of equilibrium, recurring vertigo symptoms, vertigo attacks
Elbows
Tendinitis
Hand/fingers
Chronic inflammation/rheumatic disorders, carpal tunnel syndrome, tenosynovitis
Shoulder
Results of an injury, non-specific recurring shoulder pain
Stomach/intestines
Inflammation of the stomach lining, colon or duodenum, acid reflux, problems after travelling abroad/parasites
Bladder/prostate
Prostate problems, incontinence, chronic bladder infections
Rectum
Haemorrhoids, anal fistulas and fissures, blood in the stool
Gynaecological problems
Pelvic complaints, endometriosis, myomas
Hips
Misalignment, abrasion
Knee
Meniscus, abrasion, torn or overextended ligaments
Foot/toes
Infections, torn or overextended ligaments, bunions
Veins
Varicose veins, circulatory disorders, venous insufficiency
Pain when walking
Peripheral arterial occlusive disease (PAOD)
Pain when exercising
Common runners' disorders, tennis elbow, shoulder complaints
Allergies
New hay fever symptoms or other new allergies
Chronic headache/migraine
Chronic back pain
Spinal disc problems, inflammation
Chronic pain
Sleep
Recurring sleep disorders, sleep apnoea
These partner clinics offer Fast Track:
Fast Track enables you to get an appointment sooner with a team specialist. We select the partner clinic. You are not entitled to be treated by a specific specialist.
Rooming-in at the Zihlschlacht Rehab Clinic and the Valens Clinic allows family members to stay overnight with their spouse, partner or child of any age, free of charge. This way the patient always has someone that they trust right nearby.
You enjoy exclusive benefits in the maternity wards of our partner clinics, such as free or subsidised antenatal classes, additional breastfeeding consultations or free parking passes.
To benefit from the Fast Track, expert second opinion and rooming-in services, you must have taken out one of the following supplementary hospital insurance policies:
Expert second opinion and Fast Track: If you have taken out basic insurance under an alternative insurance model, you first have to contact your general practitioner or telemedical health service.
We're here to help.