Advantages for members with semi-private and private insurance

Have you received a serious diagnosis such as cancer or a significant treatment recommendation and are now unsure? Get a second medical opinion.

When is it useful to seek a second medical opinion?

For major operations, radiotherapy and other treatments with increased risks, a second medical opinion is advisable. With semi-private or private supplementary hospital insurance, you have direct access to renowned professors. Helsana takes care of the organisation and covers the costs for the second medical opinion.

Expert second opinion in the event of illness

There are several treatment options for almost every illness, and each has different advantages and disadvantages. Which kind of treatment is right for you? A neutral second opinion gives you more certainty – so you can make an informed decision. Experts will assess whether the treatment is in line with state-of-the-art medicine and meets your needs. All experts on the list are leading Swiss experts in their field.

Expert second opinion after an accident

Even for serious injuries, different treatment plans come into question. What are the reasons for and against an operation? What are the alternatives? Medical advice from a second doctor can give you clarity. 

The Trauma Surgery Clinic at the University Hospital Zurich is the leading Swiss trauma centre specialised in treating complex injuries. State-of-the-art technology and close cooperation with other speciality clinics ensure that patients receive holistic care and the highest level of support.

How to proceed

The expert second opinion includes the right to fast access to a specialist in the required speciality. Call us: we will advise you, inform you about the process and contact the clinic for you.

We choose the experts. You are not entitled to be treated by a specific doctor. The list of experts does not represent an offer, and Helsana may amend the list at any time.

If you want to see an ophthalmologist, orthopaedic surgeon or other specialist, you sometimes have to wait months for an appointment. The Fast Track service shortens the waiting time and gets you an appointment with a team specialist at one of our partner clinics in just five business days.

Fast Track is available for the following common conditions or complaints:

Partner clinics 

These partner clinics offer Fast Track:

• Clinique de La Source, Lausanne
  
• Clinique Générale-Beaulieu, Geneva
  
• Ente Ospedaliero Cantonale, Bellinzona
  
• Hôpital de La Tour, Meyrin
  
• Kantonsspital Aarau
• Kantonsspital Graubünden, Chur
  
• Klinik Pyramide am See, Zurich
  
• Luzerner Kantonsspital (LUKS)
  
• Schweizer Paraplegiker-Zentrum, Nottwil
  
• Spital Limmattal
  
• Spital STS AG, Thun
• Spital Uster
  
• Spitalzentrum Biel

Fast Track enables you to get an appointment sooner with a team specialist. We select the partner clinic. You are not entitled to be treated by a specific specialist.

Rooming-in at the Zihlschlacht Rehab Clinic and the Valens Clinic allows family members to stay overnight with their spouse, partner or child of any age, free of charge. This way the patient always has someone that they trust right nearby.

You enjoy exclusive benefits in the maternity wards of our partner clinics, such as free or subsidised antenatal classes, additional breastfeeding consultations or free parking passes.