SANA
Want to actively contribute to your health? Cover your alternative treatments and health promotion measures.
Insured benefits
With SANA supplementary insurance, you receive the following benefits in addition to the statutory benefits covered by basic insurance:
Requirement
You must have an illness or complaint that renders treatment necessary (medical prescription not necessary). Preventive treatments are not covered.
Outpatient treatment and remedies
You will receive 75% of the treatment costs if the method, remedy and specialist are recognised by Helsana.
Inpatient treatment
You will receive 100% of the treatment costs, up to a maximum of CHF 5,000 per calendar year, if the rehabilitation or convalescent facility, method and specialist are recognised by Helsana and a medical prescription has been issued.
Our lists of requirements can be found here:
What does your basic insurance cover?
It covers five specific complementary medicine methods. Information and requirements for the payment of costs by basic insurance.
The entitlement per area and calendar year is:
- Fitness 75% maximum CHF 200
- back therapy training 75% maximum CHF 200
- Nutrition, relaxation, movement, and courses offered by Helsana and its cooperation partners 75% maximum CHF 200
- Pregnancy 75% maximum CHF 500
Requirement
Your fitness centre, course and/or course leader are recognised by us.
Note: All fitness centres in hospitals and medical, chiropractor’s and physiotherapy practices are recognised by us.
Important information regarding refunds: our benefits do not include reimbursement of subscriptions that were purchased prior to the start of insurance. The maximum amount applies per calendar year, even if the subscription that has been submitted is valid in the subsequent year. The entitlement to the maximum amount shall only re-apply in the subsequent year if a new subscription is submitted.
Find all of our recognised fitness centres and course leaders:
What does your basic insurance cover?
Basic insurance does not cover any costs.
Advantages for persons insured with supplementary insurance
Downloads
Frequently asked questions
Supplementary outpatient insurances – also referred to as supplementary healthcare insurances – round out your basic insurance and close key gaps in coverage. They assume the costs of various treatments such as psychotherapy and complementary medicine and make contributions towards fitness courses and gym memberships, medications, orthodontic treatments and surgeries, rescue costs abroad and much more.
Helsana supports around 70 different alternative treatment methods.
Recognised treatment methods in complementary medicine
There is a broad range of alternative remedies and treatment methods on the market. But not all are reimbursed by health insurance companies.
When it comes to supplementary insurance, health insurers can choose which treatments they wish to cover. For this reason, insurers generally maintain a list of forms of therapy that they recognise and for which they will assume a portion of the costs.
Helsana works together with a large network of more than 14,000 recognised naturopaths and complementary therapists:
Recognised naturopaths and complementary therapists
Complementary medicine methods are provided by doctors, naturopaths and complementary therapists. Under SANA supplementary insurance, we reimburse treatments performed by therapists who meet our quality criteria and are thus recognised by us for the respective treatment method on the basis of selected, certified methods and therapists on the ErfahrungsMedizinisches Register (EMR).
Our experts on our complementary medicine advice hotline will be happy to help you choose a suitable treatment and find a recognised doctor, naturopath or therapist
We will reimburse you for the cost of complementary medicine where medical necessity has been established. Preventative treatment is not considered medically necessary and will therefore not be reimbursed. The same applies to treatment provided for many so-called well-being disorders, such as stress, tension or fatigue.
If your basic insurance is an alternative insurance model rather than a standard model (e.g. general practitioner, HMO or telemedicine model), then its restrictive provisions (e.g. medical prescription) apply.
No, unless the treatment represents a statuary benefit under compulsory basic insurance.
To ensure that Helsana contributes towards the costs of your gym membership, please join one of our recognised gyms:
However, Helsana supports more than just working out in a gym. It also contributes towards the costs of various courses that promote health:
You must reside in Switzerland (official place of residence) and have an accepted health declaration in order to take out the insurance.
The minimum term is one year. The contract is automatically renewed each year on the expiry date for a further year.
You can terminate the insurance on 31 December of each year and switch to another health insurance company in Switzerland. A notice period of three months applies. Notice of termination must reach us by no later than the last working day in September. If the insurance premium changes, a one-month notice period applies. In this case, notice of termination must reach us by no later than the last working day in November.
- If you insure your family members under the same contract, we will grant you a family discount. For two or more family members, you can benefit from a discount of 5% on this and other supplementary insurance; for three or more insured family members, the discount is 10%.
A waiting period is the time (from the start of the contract) during which you do not yet have a claim to insurance benefits. The length of the waiting period can vary depending on the insurance benefit.
For maternity benefits, there is a waiting period of 365 days. That means you cannot claim these benefits before the end of the first insurance year. However, you are covered from the start of insurance for benefits paid as a result of illness or accident.
Other supplementary insurance
You may also be interested in the following supplementary insurance:
Do you have questions?
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