We are there for you.
Good health is our greatest asset. Protecting the health of our customers and employees is pivotal for us.
06.05.2020
Personal advice
Our sales offices remain open at the usual hours.
Customer notice: coronavirus protective measures
From 29 October 2020, masks are mandatory for both customers and employees in all rooms of our sales offices. This also applies when working behind a plexiglass divider at the counter. The plexiglass divider will remain in place, as it offers additional protection.
For telephone advice
You can contact us at 0844 80 81 82 and on the usual telephone numbers.
Video consultation
You can now also attend consultations digitally. We’ll work together in a video call to find the optimum insurance solution for you.
Online services
You will have unlimited access to the myHelsana client portal.
Refunds
Send your invoices to the following address or submit them digitally via the myHelsana client portal or our Scan App.
Postal address:
Helsana Insurance Company Ltd
P.O. Box
8081 Zurich
Do you have questions?
We're here to help.