We are there for you.

Good health is our greatest asset. Protecting the health of our customers and employees is pivotal for us.

06.05.2020

Personal advice

Our sales offices remain open at the usual hours.

Customer notice: coronavirus protective measures

Masks have been mandatory for customers across Switzerland since 19 October. Employees are not required to wear masks if they are at their workstation, which is sufficiently protected by a plexiglass divider.

For telephone advice

You can contact us at 0844 80 81 82 and on the usual telephone numbers.

Contact us

Online services

You will have unlimited access to the myHelsana client portal.

myHelsana client portal

Refunds

Send your invoices to the following address or submit them digitally via the myHelsana client portal or our Scan App.

Postal address:
Helsana Insurance Company Ltd
P.O. Box
8081 Zurich

myHelsana client portal Scan App

Do you have questions?

We're here to help.