We are there for you.

Good health is our greatest asset. Protecting the health of our customers and employees is pivotal for us.


Personal advice

From Monday, 11 May 2020, our sales offices will be open once more for you at the usual times.

We have implemented the following protective measures. 

  • Only one customer in the sales office (an individual, a couple or a family with a maximum of four people)
  • Dispenser with disinfectant at the entrance
  • Plexiglass panels in the customer zone
  • Cleaning of customer seat after each visit 

For telephone advice

You can contact us at 0844 80 81 82 and on the usual telephone numbers.

Contact us

Online services

You will have unlimited access to the myHelsana client portal.

myHelsana client portal


Send your invoices to the following address or submit them digitally via the myHelsana client portal or our Scan App.

Postal address:
Helsana Insurance Company Ltd
P.O. Box
8081 Zurich

myHelsana client portal Scan App

Do you have questions?

We're here to help.