We are there for you.

Good health is our greatest asset. Protecting the health of our customers and employees is pivotal for us.


Personal advice

Our sales offices remain open at the usual hours.

Customer notice: coronavirus protective measures

From 29 October 2020, masks are mandatory for both customers and employees in all rooms of our sales offices. This also applies when working behind a plexiglass divider at the counter. The plexiglass divider will remain in place, as it offers additional protection.

For telephone advice

You can contact us at 0844 80 81 82 and on the usual telephone numbers.

Contact us

Online services

You will have unlimited access to the myHelsana client portal.

myHelsana client portal


Send your invoices to the following address or submit them digitally via the myHelsana client portal or our Scan App.

Postal address:
Helsana Insurance Company Ltd
P.O. Box
8081 Zurich

myHelsana client portal Scan App

Do you have questions?

We're here to help.