How can we help you?

Use the contact form to tell us about your issue. We will contact you as soon as possible.

If you are a customer and would like to change your personal data or order documents, you can do so directly using the corresponding forms in the Service area.

For Helsana customers

Log in via the myHelsana client portal or using your insurance number in order to tell us about your issue.

For interested parties

We are now also offering online consultation appointments via video call.


Transmission confirmation

Thank you for your message, {salutation} {firstname} {lastname}.

We will get back to you in the next few days.

Unfortunately an error has occurred.

We did not receive your information. Please try again later.


Personal details

How would you like to be contacted?

* Depending on the request, Helsana Insurance Company Ltd or Helsana Supplementary Insurances Ltd processes the data for the purpose of general information, complaints or to make an appointment. If you would like to make an appointment, we will forward your contact details to the relevant general agency. You can find further information about the topic of data protection in our privacy policy and data processing policy.

Go to privacy policy and data processing policy

Do you have questions?

We're here to help.

Contact us