How can we help you?

Use the contact form to tell us about your issue. We will contact you as soon as possible.

For Helsana customers

Let us know your concerns via the myHelsana client portal. It only takes a few seconds to register thanks to our swift process.

Helsana customers can also let us know their concerns online, even without a myHelsana account. You will need to have your insurance number to hand for this.

Go to the form

If you would like to change your personal data or order documents, you can do so directly using the corresponding forms in the Service area.

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For interested parties

We are now also offering online consultation appointments via video call.

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