Advantages for members with semi-private and private insurance

If you have Semi-Private or Private insurance with Helsana, you enjoy exclusive benefits. You get quicker access to medical services, greater certainty thanks to a second medical opinion and various support options.

With Supplementary Hospital Insurance, you can opt for benefits which go beyond those covered by your basic insurance during an inpatient hospital stay.

Who would suit HOSPITAL Semi-Private and Private insurance?

Is your privacy important to you? HOSPITAL Semi-Private insurance entitles you to a two-bed room, while HOSPITAL Private gets you an individual room. Semi-Private or Private hospital insurance is worth having if supplementary benefits are important to you, for example getting expert second opinions or quick access to specialists. 

More information about HOSPITAL Semi-Private More information about HOSPITAL Private

Which benefits do you get with Semi-Private and Private insurance?

HOSPITAL Semi-Private and Private insurance allows you to choose from doctors and hospitals anywhere in Switzerland. You also have more privacy in hospital because you are given an individual room or a two-bed room. You are also entitled to the following supplementary benefits:

Expert second opinion

A second doctor’s opinion may be the way forward if you are uncertain whether a recommended treatment or operation is right for you. An expert second opinion gets you direct access to renowned professors.

More information on the expert second opinion

Fast Track

If you want to see an ophthalmologist or orthopaedist, you sometimes have to wait several weeks for an appointment. With Fast Track, you don’t have to wait as long. You will be given an appointment at one of our partner clinics within five working days.

Helsana selects the partner clinic. You are not entitled to be treated by a specific specialist.

  • Eyes: Impaired vision, eye infection, tunnel vision, cloudiness of the lens, increased pressure in the eye
  • Ear/nose/throat: Disturbing snoring, chronic nosebleeds, polyps
  • Dizziness: Disturbance of equilibrium, recurring vertigo symptoms, vertigo attacks
  • Elbows: Tendinitis
  • Hand/fingers: Chronic inflammation/rheumatic disorders, carpal tunnel syndrome, tenosynovitis
  • Shoulder: Results of an injury, non-specific recurring shoulder pain
  • Stomach/intestines: Inflammation of the stomach lining, colon or duodenum, acid reflux, problems after travelling abroad/parasites
  • Bladder/prostate: Prostate problems, incontinence, chronic bladder infections
  • Rectum: Haemorrhoids, anal fistulas and fissures, blood in the stool
  • Gynaecological problems: Pelvic complaints, endometriosis, myomas
  • Hips: Misalignment, abrasion
  • Knee:   Meniscus, abrasion, torn or overextended ligaments
  • Foot/toes: Infections, torn or overextended ligaments, bunions
  • Veins:  Varicose veins, circulatory disorders, venous insufficiency
  • Pain when walking: Peripheral arterial occlusive disease (PAOD)
  • Pain when exercising: Common runners' disorders, tennis elbow, shoulder complaints
  • Allergies: New hay fever symptoms or other new allergies
  • Chronic headache/migraine   
  • Chronic back pain: Spinal disc problems, inflammation
  • Chronic pain  
  • Sleep: Recurring sleep disorders, sleep apnoea

Rooming-in: overnight stays for family members

Rooming-in at the Valens Clinic and the Zihlschlacht Rehab Clinic allows family members to stay overnight with their spouse or partner free of charge. The same applies to a child’s relatives, no matter the child’s age. This way the patient always has someone that they trust nearby.

Maternity: advantages provided by our partner clinics

Free or subsidised antenatal classes, additional breastfeeding consultations or free parking passes: the maternity wards at our partner clinics offer you exclusive benefits.

Support options

A stay in hospital can disrupt your day-to-day life and present you with challenges. The support options provided under the HOSPITAL Semi-Private and HOSPITAL Private supplementary insurance policies.

  • Household help: household assistance following a stay in hospital
  • Nanny service: service looking after your children if you have to go into hospital
  • KidsCare (childcare): service looking after your children if they have an accident or fall ill
Further information on the support options

Do you have questions?

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