You're welcome to contact us

We are always happy to help. Use the contact form to tell us about your issue, call our Customer Service or visit one of our Sales Offices near you for personal advice.

Go to the Services menu
Contact Customer Service
0844 80 81 82Monday to Friday, 8 a.m. to 6 p.m. (Swiss fixed network local rate / mobile rates charged by provider)
Contact our Emergency Call Centre
058 340 16 11Available around the clock (swiss fixed network local rate / mobile rates charged by the provider)

Our locations

Find your local sales office or customer care team.

Contact form

Write us a message.

Online consultation

Book your preferred date now for an insurance consultation via Microsoft Teams.

Our head office address

Helsana Insurance Company Ltd
Zürichstrasse 130
8600 Dübendorf

Postal address

Helsana Insurance Company Ltd
PO Box
8081 Zürich