Services for those with supplementary insurance

Fast Track

If you want to be examined or treated by a specialist, it can take a long time to get an appointment. Thanks to Fast Track, people insured by our semi-private and private health insurance benefit from quick and unbureaucratic access to a senior physician in one of our partner clinics.

If you want to see an ophthalmologist, orthopaedic surgeon or other specialist, you sometimes have to wait months for an appointment. This can sometimes be stressful. The Fast Track service shortens the waiting time and gets you an appointment with a team specialist in one of our partner clinics in only five business days.

If you have semi-private (Hospital Plus, Hospital Plus Bonus, Hospital Plus Classica) or private insurance (Hospital Comfort, Hospital Comfort Bonus, Hospital Comfort Classica), you can benefit from Fast Track.

All you have to do is call us. We will advise you, inform you about the procedure and contact the clinic for you. You will receive an appointment for the initial consultation directly from the clinic. You can reach us Monday to Friday from 8 am to 12 pm and from 1 pm to 5 pm on +41 43 340 13 40.

If you have basic insurance under a different insurance model, you first have to contact your general practitioner or telemedical health service.

A specialist consultation following a visit to your general practitioner may be a good idea if you suffer from these common conditions or complaints:

Region of the body Complaint area Examples
Head Eyes Impaired vision, eye infection, tunnel vision, cloudiness of the lens, increased pressure in the eye
Throat/nose/ears Disturbing snoring, chronic nosebleeds, polyps
Dizziness Disturbance of equilibrium, recurring vertigo symptoms, vertigo attacks
Arms Elbows Tendinitis
Hand/fingers Chronic inflammation/rheumatic disorders, carpal tunnel syndrome, tenosynovitis
Torso/midsection Shoulder Results of an injury, unclear recurring shoulder pain
Stomach/intestines Inflammation of the stomach lining, colon, or duodenum, acid reflux, problems after travelling abroad/parasites
Bladder/prostate Prostate problems, incontinence, chronic bladder infections
Rectum Haemorrhoids, anal fistulas and fissures, blood in the stool
Gynaecological problems Pelvic complaints, endometriosis, myomas
Legs Hips Misalignment, abrasion
Knees Meniscus, abrasion, torn or overextended ligaments
Feet/toes Infections, torn or overextended ligaments, bunions
Veins Varicose veins, circulatory disorders, venous insufficiency
Pain when walking Peripheral arterial occlusive disease (PAOD)
Pain when exercising Common runners' diseases, tennis elbow, shoulder complaints

Special interdisciplinary consultations/Assessments

Allergies New hay fever symptoms or other new allergies
Chronic headache/migraine
Chronic back pain Spinal disc problems, inflammation
Chronic pain
Sleep Recurring sleep disorders, sleep apnoea

These partner clinics offer Fast Track:

Canton Clinic
Aargau Kantonsspital Aarau
Bern Spital STS AG, Thun
Spitalzentrum Biel
Geneva Hôpital de La Tour, Meyrin
Clinique Générale-Beaulieu, Geneva
Graubünden Kantonsspital Graubünden, Chur
Lucerne Luzerner Kantonsspital (LUKS)
Swiss Paraplegic Centre, Nottwil
Ticino Ente Ospedaliero Cantonale, Bellinzona
Waadt Clinique de La Source, Lausanne
Zurich Klinik Pyramide am See, Zurich
Spital Uster
Spital Limmattal

Fast Track enables you to get an appointment sooner with a specialist in select medical departments at the following partner clinics. We select the partner clinic. You are not entitled to be treated by a specific physician.