The situation in Switzerland and abroad is constantly changing. How is Helsana supporting me and what do I need to know? You can find answers to burning questions and contact information for your first ports of call here.
Should they have any legal questions, Helsana corporate customers can now make use of the free initial telephone consultation offered by Helsana Rechtsschutz AG. Simply give us a call on
+41 62 832 31 00
from Monday to Friday between 8 a.m. and 6 p.m.
We will be happy to advise you on all legal issues relating to personnel – with respect to topics such as short-time working, employment law, compensation, debt enforcement law and travel law. We will resolve most issues within 30 minutes. Should your case require more time, we will show you other options and help you to find the right partners.
Daily sickness benefits are paid when someone falls ill with the coronavirus or is treated as a suspected case because of an attack of the flu and has been confirmed by a doctor to be incapacitated for work. Daily sickness benefits are paid in accordance with the applicable insurance coverage and medical certificates.
If there is no event entitling a person to benefits, daily sickness benefits are not paid. This is the case if:
The unemployment insurance (ALV) pays short-time work allowances for working hours that are lost for economic reasons. This only applies for employees. The loss of working hours has to be at least 10% and has to be confirmed in writing by the employee.
Coronavirus infections contracted because of direct contact with the virus while working for a hospital or laboratory can be notified as an occupational illness. Such cases will be forwarded to Suva’s Occupational Medicine department for an assessment of the duty to provide benefits.
If a coronavirus infection qualifies as an occupational illness, Helsana will pay the statutory benefits under accident insurance. As such, it will pay the medical expenses and provide daily sickness benefits for virus-related incapacity for work as confirmed by a doctor.
If employees in these occupational groups are exposed to an increased risk when supporting or caring for infected individuals, coronavirus infections can be reported as an occupational illness. The circumstances in the individual case are decisive and these are examined accordingly.
No. In such cases, an occupational illness cannot be recognised for individuals whose work is not based on the provision of support to infected persons.
The salary subject to AHV contributions serves as the basis for the payroll declaration. If compensation for loss of income for short-time working or the coronavirus has been received, the salary that would have been received without short-time working must be reported. This means that the full amount of the agreed salary must be reported.
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