The situation in Switzerland and abroad is constantly changing. How is Helsana supporting me and what do I need to know? You can find answers to burning questions and contact information for your first ports of call here.
The pandemic is transforming the way we work. Companies have had to adapt their processes, management and approaches to collaboration to the situation in order to meet the needs of clients and employees. The ongoing uncertainty is challenging for everyone and also has an impact on well-being and motivation to work.
With "Helsana Business Health”, our occupational health management service, we’re here to help. Your health manager will sit down with you and analyse your situation. Together, you will define targeted measures to train and empower your managers and employees. Our advice and workshops are also available online.
Would you like to know more?
Daily sickness benefits are paid when someone falls ill with the coronavirus or is treated as a suspected case because of an attack of the flu and has been confirmed by a doctor to be incapacitated for work. Daily sickness benefits are paid in accordance with the applicable insurance coverage and medical certificates.
If there is no event entitling a person to benefits, daily sickness benefits are not paid. This is the case if:
The unemployment insurance (ALV) pays short-time work allowances for working hours that are lost for economic reasons. This only applies for employees. The loss of working hours has to be at least 10% and has to be confirmed in writing by the employee.
Coronavirus infections contracted because of direct contact with the virus while working for a hospital or laboratory can be notified as an occupational illness. Such cases will be forwarded to Suva’s Occupational Medicine department for an assessment of the duty to provide benefits.
If a coronavirus infection qualifies as an occupational illness, Helsana will pay the statutory benefits under accident insurance. As such, it will pay the medical expenses and provide daily sickness benefits for virus-related incapacity for work as confirmed by a doctor.
If employees in these occupational groups are exposed to an increased risk when supporting or caring for infected individuals, coronavirus infections can be reported as an occupational illness. The circumstances in the individual case are decisive and these are examined accordingly.
No. In such cases, an occupational illness cannot be recognised for individuals whose work is not based on the provision of support to infected persons.
In this case, we require a regular case report via SUNETPlus or SUNETOnline.
The salary subject to AHV contributions serves as the basis for the payroll declaration. If compensation for loss of income for short-time working or the coronavirus has been received, the salary that would have been received without short-time working must be reported. This means that the full amount of the agreed salary must be reported.
Further tips can be found in the Helsana blog:
The checklist for companies provides a quick overview of how they can take action in the event of an imminent pandemic.
We're here to help.