All about the new website

Fresh design, simple navigation and revamped content: the new website has lots of benefits for you as a user. Things you need to know.


The new design of the Helsana website is now live. The navigation structure and content in the private customer section has also been completely revamped. We have made sure you can find the information you are looking for quickly.

Navigation structure

The navigation structure is more streamlined. It goes down to a maximum of four levels. The “For private individuals” section is now divided into the following four navigation points:


The “Insurance” section lists the products for individual customers. You can see all the benefits for the individual products on the detailed pages. You can also find the answers to frequently asked questions here.

To the insurance policies

Knowledge centre

In the knowledge centre, you can find interesting information on a range of health topics. You can go directly from there to related blog articles or relevant products.

To the knowledge centre


On the individual pages for services, you can see how you can easily solve the most common requests yourself.

To the services


Do you have any questions? In the contact section, you can see all the ways you can get in contact with us.

Contact us


Search for the content you want directly from the homepage or use the search function available on each page. The search suggests commonly searched terms.

To the search

Search service providers

The new search shows you doctors, therapists and fitness centres in your area. You can easily filter the results for what you are looking for.

Search service providers

Premium calculator

On the detailed product pages, you can enter your personal details and calculate the premium for your chosen insurance. If you are interested, you can directly request a quote.

Do you have questions?

We're here to help.

Contact us