Do-it-yourself online services

Change your personal details and scope of insurance, order personal documents or report an accident. You can independently and conveniently take care of these matters and many others in our myHelsana customer portal.

Send invoice

Sending us an invoice is easy.

Send your invoice to the following address:

Helsana Insurance Company Ltd
P.O. Box
8081 Zurich

Save time, paper and postage

Use the scan app to conveniently scan your invoice at home and transmit it directly to us. The scan app eliminates the need to go to the post office, which is why address and insurance labels will no longer be available from 1 September 2017. Of course, you may also continue to send us your invoices by post.