Documents to download

Insurance brochures and information sheets

An overview of our key brochures for individual customers, available to download, print out and save in PDF format.

Product brochures

Baby Package Optimum insurance cover from the outset PDF, 183 KB
BASIS, BeneFit PLUS, PREMED-24 Basic insurance PDF, 200 KB
BeneFit PLUS - GP model Information sheet: Right procedure for health problems PDF, 95 KB
BeneFit PLUS - Telemedicine Information sheet: Right procedure for health problems PDF, 968 KB
COMPLETA Supplementary health care insurance PDF, 242 KB
CURA Long-term care insurance PDF, 175 KB
DENTAplus Dental care insurance PDF, 177 KB
Helsana Advocare Legal expenses insurance PDF, 199 KB
HOSPITAL COMFORT Supplementary hospital insurance PDF, 180 KB
HOSPITAL ECO Supplementary hospital insurance PDF, 180 KB
HOSPITAL EXTRA Daily benefits insurance PDF, 175 KB
HOSPITAL FLEX Supplementary hospital insurance PDF, 182 KB
HOSPITAL PLUS Supplementary hospital insurance PDF, 179 KB
OMNIA Supplementary health care and hospital insurance PDF, 230 KB
Overview of benefits An overview of our benefits for private customers PDF, 314 KB
PREVEA Capital insurance PDF, 178 KB
PRIMEO Supplementary health care insurance PDF, 182 KB
SALARIA Daily allowance insurance PDF, 178 KB
SANA Supplementary health care insurance PDF, 178 KB
TOP Supplementary health care insurance PDF, 178 KB
VIVANTE Long-term care insurance PDF, 176 KB
WORLD International travel insurance PDF, 177 KB

Solutions for cross-border commuters and immigrants

Our products for cross-border commuters First-class Swiss-quality insurance cover PDF, 195 KB
Our products for immigrants First-class Swiss quality insurance cover PDF, 196 KB

Complementary medicine

Complementary medicine Overview of benefits and advantages PDF, 180 KB

Health promotion

Brochure "Staying on your feet and getting around safely" Stay independent and mobile PDF, 959 KB

Access to experts

Expert second opinion after an accident State-of-the-art technology and top-class support PDF, 179 KB
Expert second opinion in the event of illness Because two heads are better than one PDF, 179 KB
Fast Track Shorter waiting times, less hassle PDF, 177 KB

Childcare

Childcare Overview of KidsCare and Nanny Service PDF, 179 KB

Insurance advice

Your Helsana insurance advisor Comprehensive insurance advice from a single source PDF, 185 KB

Information for customers

Insurance card PDF, 864 KB
Insurance card An explanation of your insurance card PDF, 263 KB
New since January - Helsana Changes for Helsana clients since 1 January 2018 PDF, 97 KB

All about finance

Benefit statement An explanation of our benefit statements PDF, 289 KB
Payment information An explanation of our payment methods PDF, 57 KB

Hospital stay

Hospital admission brochure Everything you need to know before admission to the hospital PDF, 394 KB
Partner clinics of the Helsana group Overview of our partner clinics by region PDF, 560 KB

Registering sickness and accidents

Trips

Customer Services International Wherever your travels take you, you can rely on our complete support PDF, 910 KB
Packing list for trips Helsana wishes you a great holiday PDF, 33 KB
Recommendations for your travel first-aid kit Compiled by Dr. Simone Erni, Medix PDF, 57 KB

Care

Caring for relatives Reconciling care, family and career – organization, finance and law PDF, 1 MB
You need care or support other dependents Declarations and offers round-the-care PDF, 111 KB