Documents to download

Insurance brochures and information sheets

An overview of our key brochures for individual customers, available to download, print out and save in PDF format.

Product brochures

Baby Package Optimum insurance cover from the outset PDF, 256 KB
BASIS, BeneFit PLUS, PREMED-24 Basic insurance PDF, 421 KB
BeneFit PLUS - GP model Information sheet: Right procedure for health problems PDF, 95 KB
BeneFit PLUS - Telemedicine Information sheet: Right procedure for health problems PDF, 968 KB
CURA, VIVANTE Long-term care insurance PDF, 257 KB
DENTAplus Dental insurance PDF, 237 KB
Helsana Advocare PLUS, Helsana Advocare EXTRA Legal expenses insurance PDF, 381 KB
HOSPITAL ECO, HOSPITAL Semi-private, HOSPITAL Private, HOSPITAL FLEX Supplementary hospital insurance PDF, 416 KB
OMNIA Supplementary health care and hospital insurance PDF, 280 KB
Overview of benefits An overview of our benefits for private customers PDF, 195 KB
PREVEA Capital insurance PDF, 382 KB
Product booklet Our most important insurance products at a glance PDF, 1 MB
SALARIA, CASA, HOSPITAL EXTRA Daily allowance insurance PDF, 228 KB
TOP, SANA, COMPLETA, PRIMEO Supplementary outpatient insurance PDF, 523 KB
WORLD Travel insurance PDF, 234 KB

Solutions for cross-border commuters and immigrants

Our products for cross-border commuters First-class Swiss-quality insurance cover PDF, 249 KB
Our products for immigrants First-class Swiss quality insurance cover PDF, 348 KB

Complementary medicine

Complementary medicine Overview of benefits and advantages PDF, 208 KB

Health promotion

Brochure "Staying on your feet and getting around safely" Stay independent and mobile PDF, 959 KB

Insurance advice

Your Helsana insurance advisor Comprehensive insurance advice from a single source PDF, 320 KB

Information for customers

New since January - Helsana Changes for Helsana clients since 1 January 2020 PDF, 78 KB

All about finance

Benefit statement An explanation of our benefit statements PDF, 93 KB
Overview of paying via eBill, by direct debit or at post office PDF, 40 KB

Hospital stay

Hospital admission brochure Everything you need to know before admission to the hospital PDF, 2 MB
Partner clinics of the Helsana group Overview of our partner clinics by region PDF, 560 KB

Registering sickness and accidents


Customer Services International Wherever your travels take you, you can rely on our complete support PDF, 2 MB
Packing list for trips Helsana wishes you a great holiday PDF, 1 MB
Recommendations for your travel first-aid kit Compiled by Dr. Simone Erni, Medix PDF, 57 KB


Caring for relatives Reconciling care, family and career – organization, finance and law PDF, 1 MB
You need care or support other dependents Declarations and offers round-the-care PDF, 111 KB