Documents to download

Insurance brochures and information sheets

An overview of our key brochures for individual customers, available to download, print out and save in PDF format.

Product brochures

Baby Package Optimum insurance cover from the outset PDF, 1 MB
BASIS, BeneFit PLUS, PREMED-24 Basic insurance PDF, 224 KB
BeneFit PLUS - GP model Information sheet: Right procedure for health problems PDF, 95 KB
BeneFit PLUS - Telemedicine Information sheet: Right procedure for health problems PDF, 968 KB
CURA, VIVANTE Long-term care insurance PDF, 1 MB
DENTAplus Dental insurance PDF, 1 MB
Helsana Advocare PLUS, Helsana Advocare EXTRA Legal expenses insurance PDF, 1 MB
HOSPITAL ECO, HOSPITAL Semi-private, HOSPITAL Private, HOSPITAL FLEX Supplementary hospital insurance PDF, 253 KB
OMNIA Supplementary health care and hospital insurance PDF, 280 KB
Overview of benefits An overview of our benefits for private customers PDF, 2 MB
PREVEA Capital insurance PDF, 1 MB
Product booklet Our most important insurance products at a glance PDF, 930 KB
SALARIA, CASA, HOSPITAL EXTRA Daily allowance insurance PDF, 1 MB
TOP, SANA, COMPLETA, PRIMEO Supplementary outpatient insurance PDF, 1 MB
WORLD Travel insurance PDF, 2 MB

Solutions for cross-border commuters and immigrants

Our products for cross-border commuters First-class Swiss-quality insurance cover PDF, 1 MB
Our products for immigrants First-class Swiss quality insurance cover PDF, 2 MB

Complementary medicine

Complementary medicine Overview of benefits and advantages PDF, 1 MB

Health promotion

Brochure "Staying on your feet and getting around safely" Stay independent and mobile PDF, 959 KB

Insurance advice

Your Helsana insurance advisor Comprehensive insurance advice from a single source PDF, 1 MB

Information for customers

New since January - Helsana Changes for Helsana clients since 1 January 2019 PDF, 82 KB

All about finance

Benefit statement An explanation of our benefit statements PDF, 289 KB
Overview of paying via e-billing, by direct debit or at post office PDF, 57 KB

Hospital stay

Hospital admission brochure Everything you need to know before admission to the hospital PDF, 1 MB
Partner clinics of the Helsana group Overview of our partner clinics by region PDF, 560 KB

Registering sickness and accidents


Customer Services International Wherever your travels take you, you can rely on our complete support PDF, 910 KB
Packing list for trips Helsana wishes you a great holiday PDF, 1 MB
Recommendations for your travel first-aid kit Compiled by Dr. Simone Erni, Medix PDF, 57 KB


Caring for relatives Reconciling care, family and career – organization, finance and law PDF, 1 MB
You need care or support other dependents Declarations and offers round-the-care PDF, 111 KB