Direct contact to the Helsana Group

Change health insurer in just three steps

We can assist you in changing health insurer: Cancelling your basic as well as any supplementary insurances and switching to the Helsana Group is quick and easy:

1. Calculate premium

Using our premium calculator, you can put together the right insurance cover for you and your family in just a few clicks. The integrated online advice will help you select the best insurance cover for you.

Premium calculator

2. Request a quote or take out insurance online

Choose to have your personal insurance quote sent to you by e-mail.

Already made up your mind? Then simply apply for the insurance online: complete the application form on your screen, answer the questions about your state of health for supplementary insurance and submit everything online.

What you need to know about online applications >


If you prefer to receive documents and correspondence by post, please fill in and sign the enclosed application documents and return them to:

Helsana Versicherungen AG
Competence Center (VCCS)
Postfach
8081 Zürich

3. Cancel your current health insurance

As soon as you have received our confirmation of acceptance, you can cancel the corresponding insurance with your current health insurer.

Please note the notice periods or take advantage of our cancellation service.

Premium calculator