To help you find your way quickly, we have compiled all important information for your start with Helsana here. Alongside helpful tips related to your insurance policy, you can find out more about your various benefits.
Whether in Switzerland or abroad, at the doctor, in hospital or at the pharmacy: ensure your Helsana insurance card is always close to hand. This will save you time and unnecessary effort when it comes to settlement. Remember: with the myHelsana app, you always have an electronic version of your insurance card handy.
The myHelsana client portal lets you easily deal with health insurance matters wherever you are. myHelsana is an electronic filing system that allows you to check your documents whenever you need to – from policy details to your benefit statement. But that’s not all – the myHelsana app is a more flexible way of managing your affairs. Alongside the electronic insurance card, you can now use the integrated scanning tool. Submit documents like invoices straight away: just take a photo with your smartphone and click send. Done! The app saves you paper, postage and a lot precious time.
Have you visited a doctor or been to hospital? What now? The service provider – for example, your doctor or therapist – will either send the invoice for the consultation costs to you directly or to us. Depending on your coverage, we will then refund you the amount to which you are entitled.
Did you know that there is a quick and easy way to submit invoices. With the myHelsana app, you can submit invoices straight away: just take a photo with your smartphone and click send. Done!
Thanks to our partnerships, you benefit from discounts on a wide range of products related to your health.
At McOptic, you benefit from a free eye test, a long-term discount of 10% on the entire range as well as various discounts on single vision and varifocal glasses.
Have medication or generic medication conveniently delivered to your home. Better still, save money in the process. Thanks to our co-operation with various mail-order pharmacies, you can benefit from exclusive conditions.
We want you to know you are in good hands, so are happy to show you how you can optimise your premium to fit your individual needs and wishes without restrictions.
We are happy to support you in your everyday activities, be it with specific tips for the perfect training environment or a bonus programme for a healthy lifestyle.
Are you a member of a gym or do you do another form of activity? Do you take part in health-related courses and attend check-ups? If so, we reward you for this: with the Helsana+ bonus programme, you can collect Plus points for your health-conscious lifestyle and loyalty to Helsana.
Make sure you stay active – outdoors in the fresh air is best. We have around 360 Helsana trails in more than 120 locations in Switzerland, offering the ideal environment for runners, walkers and those who enjoy a gentle stroll. Each trail provides a range of different signposted circular routes and training tips.
For us, being “committed to life” also means being committed to society. Together with selected partners in the social domain, we work to make this commitment a reality.
The Theodora Foundation enables sick children to enjoy carefree moments by organising and financing visits from professional performers to hospitals and specialist institutions for disabled children throughout Switzerland every week. With our support, around 100,000 visits to children are made each year.
Once each month, we will send you select tips related to health as well as the latest news on our products and services.
Whether exercise, nutrition or mindfulness: our blog provides information on current and relevant topics for your wellbeing.
Our customer magazine “Aktuell” issued four times a year contains everything you need to know about your insurance cover and benefits. You will receive your magazine through the post.
Twice yearly, “Aktuell” is also accompanied by a compact, informative guide on a specific health topic.
(available in German, French and Italian)
Keep the guides safely in the special box, so they are always to hand. Order any missing guides or a box by emailing firstname.lastname@example.org.
We're here to help.