eBill

Have your Helsana invoices sent directly to your online banking system and pay them with just a few clicks. No paper. No QR codes to scan. No lost invoices. eBill is convenient and secure.

It’s this easy

  • Log into your e-banking
  • Add Helsana
  • Complete the registration form
  • All done!
  • Standing approval
  1. Log in to your online banking system. Select “eBill” in the menu under “Payments” and activate the service.
  2. Add “Helsana Insurance Company Ltd” as an invoicing party.
  3. Complete the registration process.
  4. Done! Your next invoice will be sent straight to your online banking system.
  5. Do you want to make things even easier? Set up a standing approval.

Have you been paying by direct debit up to now?

Once you’ve completed your eBill registration, you’ll be all set. Your direct debit (LSV/DD) will end automatically. You can find out more about the service at ebill.ch.

Tips for your standing approval

When you opt for automatic invoice approval, you can set the following details for each invoicing par-ty:

  • Amount cap
  • Execution date

If you only want to automatically approve your premium invoices, select “exact amount” and enter your monthly premium. Please remember to adjust the amount every year.

Otherwise, we recommend setting the limit as high as possible and selecting the option “on due date” so you are not sent any reminders.

Benefits of eBill

  • Simple

    Your invoices are sent straight to your online banking system. You can turn on email notifications.
  • Swift

    Pay your invoices whenever, wherever with just a few clicks. With eBill, you don’t even have to scan the QR code.
  • Secure

    eBill offers secure payment transactions and protection against spam and phishing.
  • Checks

    If you disagree with an invoice, you can reject it.
  • Eco-friendly

    The digital process reduces the amount of paper used and transport costs.

Do you have questions?

We're here to help.

Contact us