Privacy protection with regard to e-mail communications / newsletters

What records do we keep?

When you read our e-mails, we record the time at which they are opened. We also record when you click on links or articles in the e-mail, and which ones, as well as whether you unsubscribe from further e-mail communications / newsletters.

How do we use your data?

We use your data to present you with optimised content and offers in the future. Your data is used solely for the provision of services from the Helsana Group. When processing personal data, we comply with regulatory requirements, in particular the Swiss Data Protection Act (DSG).

Your personal data is not passed on to third parties.

How can you unsubscribe?

You can unsubscribe from our e-mail communications / newsletters at any time. To do so, please refer to the instructions in the footer of every e-mail.

Where can you find information?

If you have questions regarding the use of your data in connection with e-mail communications / newsletters, please send these in writing to:

Helsana Insurance Company Ltd
Marketing & Communications
PO Box
8081 Zurich