Hospital stay

Are you about to go into hospital?

Basic insurance covers essential medical care to restore you to health or keep you healthy. Supplementary hospital insurance gives you greater freedom of choice and a more comfortable room during an inpatient hospital stay anywhere in Switzerland and even some locations abroad.

Well before you're admitted to hospital, check out exactly what insurance cover you have taken out. You can find this information in your policy.

Benefits covered by the insurance

Basic insurance
Free choice of doctor in canton of residence.

If you have selected an alternative insurance model, the following applies instead:

  • BeneFit PLUS Family Doctor option: You always contact your selected family doctor (or group practice). If necessary, your family doctor or group practice will refer you to a specialist or hospital.
  • BeneFit PLUS Telemedicine option: You always contact the doctors of the Medgate Centre for Telemedicine. If necessary, the Medgate doctor will refer you to a doctor, specialist or hospital for a physical consultation.
  • PREMED-24: You always contact Medgate by telephone first to receive non-binding health advice. If necessary, you can then consult a doctor of your choice in your canton of residence.

You can freely choose a doctor to treat you within your canton of residence from case to case and consult him or her directly, if necessary.


HOSPITAL PLUS
Unrestricted choice of doctor anywhere in Switzerland

You have an unrestricted choice of doctor in any hospital in Switzerland. For example, you can even choose to be operated on by the head physician.


Product information:
HOSPITAL PLUS
HOSPITAL COMFORT
Unrestricted choice of doctor anywhere in Switzerland

You have an unrestricted choice of doctor in any hospital in Switzerland. For example, you can even choose to be operated on by the head physician.


Product information:
HOSPITAL COMFORT
HOSPITAL FLEX
Unrestricted choice of doctor anywhere in Switzerland (semi-private & private)

You have an unrestricted choice of doctor in any hospital in Switzerland if you stay in a semi-private or private ward. For example, you can even choose to be operated on by the head physician.


Product information:
HOSPITAL FLEX
HOSPITAL PLUS BONUS
Unrestricted choice of doctor anywhere in Switzerland

You have an unrestricted choice of doctor in any hospital in Switzerland. For example, you can even choose to be operated on by the head physician.


Product information:
HOSPITAL PLUS BONUS
HOSPITAL COMFORT BONUS
Unrestricted choice of doctor anywhere in Switzerland

You have an unrestricted choice of doctor in any hospital in Switzerland. For example, you can even choose to be operated on by the head physician.


Product information:
HOSPITAL COMFORT BONUS
PRIMEO
Free choice of doctor at recognised institutions

If you have selected an alternative insurance model, please note the following:

  • BeneFit PLUS Family Doctor option: Please contact your family doctor or group practice first.
  • BeneFit PLUS Telemedicine option: Please contact the Centre for Telemedicine first.
  • PREMED-24: Please contact the medical advice service first.

You have an unrestricted choice of doctor in the hospital for outpatient procedures or operations (e.g. eye cataract, bunion, tendonitis, tennis elbow, knee arthroscopy, etc.) or for an outpatient birth. For example, you can even choose to be operated on by the head physician.

Conditions:

  • The outpatient surgery is performed at an institution recognised by us.
  • The selected doctor is on the list of specialists (senior physician, head physician, professor) at the hospital in question.

Product information:
PRIMEO