Case management / Individual case management

Helsana Case Management is how we work for Helsana customers like you when you're in a difficult life situation. You benefit from this offer under compulsory basic insurance. It's optional and free of charge.

Do you need inpatient or outpatient surgery? Do you have questions about rehabilitation or balneotherapy? Our case advisors give you moral and practical support from your arrival at the hospital to your return home.