Portale

myHelsana portal for clients

Frau mit Laptop
Over 100,000 policyholders take care of their insurance affairs electronically using our myHelsana online portal. You too can enjoy the benefits of myHelsana. Here's an overview of the most important features.

Pikto 1 myHelsana At a glance:

Keep an overview of your documents, including your insurance policies, tax statement, premium and benefits statements

Pikto 2 myHelsana Make changes yourself:

Have you moved house or do you need new address labels? You can edit your personal data yourself.

Pikto 2 myHelsana Contact us securely:

You can communicate with us simply and securely by sending messages via the message portal.

Registration and login

Enjoy the many benefits that myHelsana has to offer and register here.

Register now

You will need your insurance number to register.

Login

Further information

What customers say about myHelsana

“Something I find very good is that I can gather information from the portal and don't need to contact customer service unless I have questions I can't find the answers to. I can always access the portal whenever I want to.”

Berthold Weber, 48, operations manager

“I'm very satisfied with Helsana. I like the online portal in particular! You can sort out a lot of things yourself or find policies more quickly than you do when you have to search through files at home for them, and I also don't have so much paper cluttering the house up!”

Gertrude Thoms, 41, assistant X-ray technician

“Good service, practical, with simple and quick invoicing thanks to the Internet portal.”

Sandrine Ponzetto, 48, commercial administrative assistant

Important information
  • By registering for myHelsana, you eliminate the need for paper documents – with a few exceptions, such as payment slips.
  • Only one person can register per multi-person household/family contract. This registration gives you access to the data of everyone named in the contract.