Direct contact to the Helsana Group

Information on online applications

We recommend completing and transmitting the entire online application without interruption if possible. Please have the following personal data ready:

  • Address of your GP
  • Address of specialists
  • Date of previous treatments
  • Type of illness / disorder (diagnosis) or result of treatment / examination

What is an online application?

To complete an online application, enter the necessary data including any health issues in the insurance application and then send it directly to us via the Internet.

The application is legally binding even without your signature.

Next steps

Once you have sent us your insurance application online, we will check it and contact you if we have any questions or inform you directly that your application has been approved. Finally you will receive a copy of your insurance application and health declaration – in writing, by traditional post.

Is my data secure with Helsana?

The protection of your privacy and your personal data is our top priority. Our security measures meet all the requirements of the Data Protection Act. Your data are transmitted to us via an encrypted connection (SSL).

Please note that the data in your online application will be stored in the local memory of your web browser. The local memory will be deleted once your application has been transmitted successfully.