Do-it-yourself online services

Change your personal details and scope of insurance, order personal documents or report an accident. You can independently and conveniently take care of these matters and many others in our myHelsana customer portal.

Questions about insurance policies

We are here for you for any questions or concerns about your policy or your insurance coverage.

We're here for you

Our Customer Service team will be happy to answer your questions over the phone between the hours of 8 am and 6 pm from Monday to Friday: 0844 80 81 82