Notices
Helsana regularly publishes media releases. Here you can find all news and notices from previous years.
Prof. Dr. Michèle F. Sutter-Rüdisser is a new member of the Board of Directors of the Helsana Group
At today’s General Meeting of the Helsana Group, Prof. Dr. Michèle F. Sutter-Rüdisser was unanimously elected as a new member of the Board of Directors. With her election, Helsana will gain additional expertise in an increasingly complex and regulated market environment.
Agreement with the eastern Switzerland hospital regions
Helsana Supplementary Insurances Ltd and the St. Gallen hospital regions of Fürstenland-Toggenburg, Rheintal-Werdenberg-Sarganserland and Linth have reached an agreement on the tariffs for semi-private and private wards and concluded permanent contracts. Both parties unanimously agreed on the prices for the free choice of doctor and hotel services.
Helsana and the Swiss Red Cross (SRC) are combining their strengths to combat the coronavirus pandemic
Helsana and the Swiss Red Cross (SRC) entered into a three-year partnership at the start of 2020. Both organisations are committed to a healthy society. In light of the current situation, the part-ners are making a joint contribution to overcoming the COVID-19 pandemic in Switzerland. Helsana is donating CHF 1 million to the SRC. This money will be used both to finance face masks for the SRC’s voluntary service as well as its support offers in Switzerland. In order to underline its social commitment, Helsana is providing medically qualified personnel to support the Corona Test Centre in Bern managed by the SRC on behalf of the canton.
Helsana posts outstanding result for 2019
In 2019, Helsana Insurance Company Ltd recorded an outstanding result of CHF 436 million. This comprises a very strong investment performance and a solid underwriting result. Customer growth for 2020 once again clearly exceeded the prior year and the new corporate strategy was successfully launched at the start of 2020.
Claudine Blaser Egger to become a new member of the Helsana Executive Board
Dr Claudine Blaser Egger (49) will become a new member of the Helsana Executive Board on 1 June 2020. As part of the new corporate strategy, she will be responsible for the new “Health” business division.
Prix Sana 2019 awarded to two women and a Capuchin monk
The Fondation Sana has awarded the Prix Sana 2019 to Anna Maria Sury, Margaretha Rieser and Fra Martino Dotta for their selfless commitment to the welfare of others. Helsana was present at the award ceremony on 30 November.
Quality-related problems concerning the prescription of medication
The medication costs in Switzerland amounted to about CHF 7.6 billion in 2018. Since 2010, costs have risen by 46 percent, whereby half of this increase was attributable to immunosuppressants and cancer medication. Great savings potential is above all associated with the use of biosimilars. One of the other findings of this year’s Helsana Drug Report is that further efforts are required to ensure that antibiotics are used more appropriately in the outpatient sector.
Helsana report shows: Medical services on the rise
The “Volume Report” published today by Helsana elucidates the development of medical treatments. In Switzerland, increasing numbers of patients make use of medical treatments. As a result there is an increased need for coordination. General practitioners have less and less time to perform this role. The report finds great potential to meet these coordination needs in other health occupations.
Can Arikan to head up Media Relations at the Helsana Group
Can Arikan will be responsible for Media Relations at the Helsana Group with effect from 15 July 2019. In this role, he will represent the Group in its dealings with the media and the general public, and he will sometimes be responsible for the annual report and health policy-related publications.
Live healthier thanks to the new Helsana Coach
The Helsana Coach app helps users to achieve their personal health goals. The new app offers exercises and information on how to improve mindfulness, movement or nutrition. Points are awarded for exercises completed in the well-known Helsana+ app.
Question of principle resolved in favour of Helsana+
The Federal Administrative Court has confirmed that Helsana can also offer its bonus programme to those with basic insurance from the Helsana Group. The Federal Data Protection and Information Commissioner (FDPIC) had instituted legal proceedings with a view to ending this practice. The Court has ruled that this is not a data protection issue and that Helsana’s approach is compatible with the Federal Health Insurance Act.
Helsana presents strong 2018 annual result
The Helsana Group generated a profit of CHF 54 million in 2018. An outstanding underwriting result was accompanied by an investment loss. In the basic insurance business, the portfolio grew by 66,000 customers for 2019.
Agreement between Helsana and the University Hospital of Basel
Helsana and the University Hospital of Basel have agreed on the tariffs for the semi-private and private wards. The new billing model clearly shows the added value offered by supplementary insurance and includes fair prices. The costs for these stays at the University Hospital of Basel will thus once again be fully covered with corresponding insurance coverage.
2018 Helsana Drug Report creates transparency about medicinal products
Helsana today published its 2018 Drug Report, thus contributing to greater understanding of the Swiss medication market and its trends in terms of both volumes and costs. The analyses show that medication costs are now at an all-time high. In addition to a general section, this year’s edition also provides analyses of real and supposed innovations, the dispensation of medication in the outpatient sector and the vaccination coverage rate among children.
Healthcare prize for three special people
On Saturday 3 November, Fondation Sana presented the Prix Sana healthcare prizes for 2018 to three dedicated individuals. Christiana Colliard, Yvonne Mettauer and Heinz Keller selflessly give their time to make life better for their fellow human beings.
Helsana foregoes the right to claim for reimbursements from home-care services, nursing homes and self-employed care workers
Two Federal Administrative Court decisions clarified that the materials necessary for the provision of care services constitute part of the care services provided and there is no entitlement to receive reimbursements for these materials. As of 2018, Helsana will therefore not pay back the costs of such care materials, but is waiving its right to ask for a reimbursement of the amounts paid out since 2013. These reimbursements would generate unaccountable additional costs and lead to court proceedings. Helsana expects the parties that finance the remaining amounts (cantons and municipalities) to assume the costs of the care materials with immediate effect.
Silver for Helsana guide at the Best of Content Marketing
On 14 June 2018, Europe-wide awards were handed out in Vienna for the best papers on content marketing. Helsana won silver for its health guide entitled “Calories” in the category of Customer Magazines in the Fields of Insurance and Finance.
Helsana’s report reveals the real burden of premiums
The Helsana’s “Premium Report” published today examines the trends of premiums in Switzerland and shows their actual burden in the various categories of insured persons. Analyses depict the cantonal differences and behaviours of premium payers. Moreover, they address the issue of solidarity and show their evolution after 20 years of the Health Insurance Act. The report highlights specific facts about premiums in order to stimulate an evidence-based debate.
Two fundamental legal questions to be clarified regarding Helsana+ data processing, according to FDPIC
The Federal Data Protection Commissioner (FDPIC) has completed its investigation into the Helsana+ bonus programme. The data processing for Helsana+ has been approved, with the exception of two issues. These relate to fundamental legal questions as to whether and under which circumstances individuals with only basic insurance may participate in the programme. Helsana does not agree with the legal opinion of the FDPIC and is therefore rejecting both recommendations. In the absence of clarity, these recommendations may have to be brought before a court.
Helsana avatar Nao to help autistic children
On 19 March 2018, the Fondation Planètes Enfants Malades switched on robot Nao at the Cantonal Autism Centre in Lausanne, marking the first time a Helsana avatar has been used in French-speaking Switzerland. Working with autistic children will also be a first for the robot.
Helsana impresses with 2017 annual result
Helsana looks back on a very pleasing 2017 financial year during which it posted an outstanding investment result of CHF 303.4 million; at 100.2 per cent, the combined ratio is almost balanced. Innovative market services and committed employees mean we can look to the future with confidence.
Health heroines honoured
Two dedicated women were presented with the Fondation Sana’s Prix Sana health prize for 2017 on Saturday, 2 December. Regine Schlaginhaufen and Ursula Tarnutzer have spent their lives working tirelessly for the well-being of their fellow human beings.
Helsana wins Sponsoring Award for Avatar Kids
The international Sponsoring Award prize-giving ceremony was held in Berlin on Tuesday, 28 November. Helsana comes in first place in the Public Sponsoring category with the projects Avatar Kids.
Helsana rewards a health-conscious lifestyle with the Helsana+ bonus programme
As part of its commitment to health and prevention, Helsana takes a unique holistic approach to rewarding its customers’ health-enhancing lifestyle in the form of a bonus programme: with the new Helsana+ app, insured persons can convert any Plus points they collect into cash and attractive offers.
Financial year 2016: Helsana achieves a good result
The Helsana Group looks back on a solid 2016 financial year. The combined ratio returned to profitability and the investment result outperformed the benchmark, making a significant contribution to the positive result. The financial situation remains excellent and Helsana looks ahead to the future with confidence, despite the difficult market situation and the continuously increasing benefit costs.
Helsana appoints new Executive Board members
Helsana appoints new heads of the Finance & Insurance and Information Technology business divisions. From 1 May 2017, Roman Sonderegger will take up the position of Head of Finance & Insurance. Hans-Peter Keller will be Head of Information Technology from 1 March 2017.
Helsana donates two avatars to Aarau Cantonal Hospital
By supporting the Avatar Project, Helsana is playing a major part in promoting the social integration of sick children. As part of its commitment to this cause, Helsana is donating two avatars to the Cantonal Hospital in Aarau. Robot avatar Nao gives children who are in hospital for an extended period of time a bit of normalcy by allowing them to maintain contact with their school and home.
Helsana creates transparency about cost trends in the healthcare sector
A new report by Helsana takes a look at the development of costs in the healthcare sector and creates improved cost transparency. The analysis confirms that the main driver of cost increases apart from population growth is more intensive and a larger number of patient treatments and the expansion of the benefits catalogue.
Helsana takes over SBB's MedicalService
From 1 July 2017, Helsana will provide the operational services that were previously provided by the SBB's MedicalService. This includes medical fitness assessments, clarifications and advisory services. Helsana will retain all employees working for the SBB's MedicalService, the contracts currently in force with third parties and partners, as well as the inventory.
Rudolf Bruder – new Head of Client Services & Benefits
Rudolf Bruder, Head of Finance & Insurance, is moving to become Head of Client Services & Benefits on 1 January 2017. The search for his successor is under way. Ronny Bächtold, Head of Insurance IB, will manage Finance & Insurance on an interim basis.
Achim Baumstark is to take up a new professional challenge
Achim Baumstark, Head of Information Technology, is leaving Helsana to become CTO of the Helvetia Group. Before leaving the company, he will make sure with the support of the Executive Board and the Board of Directors that his pending projects and mandates are handed over properly.
Michael Willer is accepting a new challenge
Michael Willer is leaving Helsana to take over as CEO of the Sympany Group. Before leaving the company, he will make sure with the support of the Executive Board and the Board of Directors that his pending projects and mandates are handed over properly.
New Drug Report creates greater transparency in supply of medicinal products
Helsana has today published its 2016 Drug Report, thus contributing to greater understanding of the Swiss medication market and the trends for quantities as well as costs. The assessment of our statement data shows that costs are continuing to rise and that medication costs are now at an all-time high.
Two women awarded prize for their priceless commitment to health
On Friday 11 November, the Fondation Sana presented the 2016 Prix Sana in the Swiss Paraplegic Centre in Nottwil. The winners of the healthcare prize awarded to people with commitment were Heidi Reber and Heidi Zihlmann.
Helsana puts a smile on children’s faces
Helsana is a long-standing partner of the Theodora Foundation. We are committed to helping bring a smile to the faces of sick or injured children and their families during difficult times. Heart-warming films starring these young patients call on Swiss residents to support the work of the Theodora performers. The project was headed up by the world-famous portrait photographer Marco Grob.
Helsana donates two avatars to Zurich Children's Hospital
Social commitment is something Helsana cares a lot about. That's why it's committed to the Avatar Project, through which it plays a major part in promoting the social integration of sick children. Thanks to Helsana's donation of two avatars, Zurich Children's Hospital will be able to make it easier for its young long-term patients to keep in touch with their homes and schools.
Helsana Health Forum on the cardiovascular system
Helsana is committed to the health of the Swiss people: 350 participants are learning about cardiovascular health at the Helsana Health Forum at the Kursaal in Berne today. There is more than enough opportunity: the speakers include renowned experts and guests such as heart surgeon Thierry Carrel and actor Hanspeter Müller-Drossaart, and participants can do health check-ups and visit exhibitions and podium discussions.
Helsana: Committed to life
Helsana has one big objective going forward. By 2018, it wants to be among the top three companies in terms of customer recommendations. And to reach that goal, Helsana is committed to helping customers at all levels. The aim is not merely to talk about commitment, but to demonstrate at every opportunity that Helsana understands what makes the customer tick. On 18 April 2016, CEO Daniel H. Schmutz presented Helsana’s new strategic direction at a press conference held at the blood transfusion centre of the Interregionale Blutspende SRK in Lausanne-Epalinges.
Optional deductibles: Federal Councillor backtracks
Discounts on high optional deductibles will not be reduced for the time being. Helsana notes with satisfaction that the Federal Councillor has refrained from making the intended change, at least for the time being.
2015 financial year: A year of challenges
2015 was a challenging year for the Helsana Group. As expected, the result was slightly positive and our financial standing remains very solid. Despite the difficult market situation and benefit costs that continue to rise sharply, Helsana looks to the future with confidence. The company will continue to promote health services that are competitive, high quality and at the same time affordable for all. In 2015, Helsana laid the foundation for becoming one of the industry top three in terms of customer perception.
Numerous donations for Telethon solidarity campaign
This year's Telethon solidarity campaign for people suffering from rare hereditary diseases was carried out on 4 and 5 December. Helsana staff helped during the donation campaign, which lasted for around 30 hours, by answering almost 400 calls from donors.
Helsana is joining the SIA in 2016
Helsana is joining the Swiss Insurance Association (SIA) in 2016 to support its work on a liberal private insurance system.
Honours for health heroes
On Saturday 28 November, Fondation Sana announced the recipients of the 2015 Prix Sana national health award at the Lucerne exhibition hall. The award was given to four people who are selflessly committed to the wellbeing of their fellows.
Award for Leaders Care training tool
Leaders Care, the online training tool from Helsana Business Health, wins 2015 Aargau Health Promotion Award on "Mental Health" and CHF 10,000 in prize money. The prize money will be invested in further developing the tool.
New quality standards for telephone marketing
The industry association Curafutura adopts strict guidelines for cooperation with agents. This should ensure that unprofessional and unwelcome marketing calls disappear from the market.
Helsana awarded for good working conditions
In October, Helsana was presented with the "Friendly Work Space" quality seal by the Swiss Health Promotion Foundation for the second time.
Helsana top at reimbursement
The four health insurers in the Helsana Group – Helsana, Avanex, Progrès and Sansan – are among the fastest when it comes to reimbursements.
Free skin check
Early detection of skin cancer can save lives.
Helsana website impresses with user-friendliness
The latest online survey on the quality of the Helsana website makes it clear: The vast majority of people feel comfortable using the website, which was redesigned in 2014. Even so, there is still room for improvement.
2014 financial year: solid results in a challenging market environment
The Helsana Group is pleased to report a successful 2014 financial year. Despite the challenging market environment, the result was only slightly below the previous year's excellent performance. Our customers benefit from our proven track record and our sound cushion of reserves. Rising premiums were attenuated by drawing down reserves where possible. In 2014 Helsana redefined its strategic direction to focus even more strongly on customers. CEO Daniel H. Schmutz announced at the annual results media conference that Helsana wanted to continue to play an active role in the healthcare industry and would adopt a solution-oriented approach to finding the right quality and quantity required together with all partners in the healthcare industry and in the interests of their customers.
Helsana maintains a clear focus on customers (in German)
Helsana hat in den letzten Monaten die strategische Ausrichtung neu definiert und setzt ihre Kundinnen und Kunden noch konsequenter ins Zentrum. Das Unternehmen hat sich zum Ziel gesetzt, bezüglich Kundenzufriedenheit in den nächsten vier Jahren in die Top 3 der Branche vorzustossen. Im Rahmen dieser Strategie wurden auch die Strukturen überprüft. Als Folge davon wird die Geschäftsleitung per 1. April 2015 verkleinert.
Successful donation campaign for Telethon
On 5 and 6 December, Helsana was involved in "Telethon Aktion Schweiz" for people suffering from rare hereditary diseases. During the donation campaign, which lasted for around thirty hours, forty Helsana staff helped by answering almost 600 calls from donors.
Donations for rare illnesses
On 5 and 6 December 2014, the "Telethon Aktion Schweiz" foundation will carry out a solidarity campaign for families suffering from hereditary diseases. Helsana has been supporting Telethon since 2011, and not just with money.
Prix Sana healthcare award
On Saturday, 29 November 2014, the Fondation Sana presented the national Prix Sana healthcare award in Lucerne for the fourth time. The award was presented to two women from the canton of Vaud and one woman from the canton of St. Gallen.
The University of Berne wins bid for professorship in palliative care
In spring 2014, the Swiss Academy of Medical Sciences (SAMS) and Helsana jointly put out a tender for a professorship in palliative care with a budget of CHF 3 million. After carefully reviewing the two submissions, the professorship was awarded to the medical faculty of the University of Berne.
«A diagnosis of cancer is no longer the death sentence it used to be»
In the second edition of the newly designed private client magazine of Senso, which focuses on cancer, oncologist Dr Thomas Cerny elaborates on this topic during an interview. Cancer, he says, is increasingly becoming a disease that people live with for a long time, and this is thanks to medical progress.
Helsana recognises "Fitness Classification"
Helsana is the first Swiss health insurer to recognise the "Fitness Classification", a new rating system for fitness and health centres. The rating scale goes from one to five stars. Centres which are rated three-star and above are recognised by Helsana.
Free online mole check (in German)
Hautkrebs ist eine häufige Diagnose, rund 2 000 Menschen erhalten diese jährlich in der Schweiz; glücklicherweise ist er fast immer heilbar, vor allem, wenn er früh erkannt wird.
Helsana customer survey: Patients praise hospital care (in German)
Helsana-Kunden sind mit den Leistungen während eines Klinikaufenthaltes sehr zufrieden. Dies zeigt eine repräsentative Umfrage. Für ihren nächsten Spitalaufenthalt wünschen sie sich vor allem eine persönliche Ansprechperson, Zugang zum Spezialisten und noch weniger Wartezeit.
2013 financial year: stable financial situation (in German)
Helsana blickt auf ein erfolgreiches Geschäftsjahr 2013 mit einem guten Jahresergebnis zurück. Gegenüber ihren Kunden hat Helsana die Versprechen eingelöst. Wo es die Reservesituation in der Grundversicherung zuliess, wurden die Prämien nur moderat angehoben, und bei den Spitalzusatzversicherungen wurde der Tarif deutlich gesenkt. Zudem wurde eine neuartige Zusatzversicherung lanciert, die im Markt grossen Anklang fand. Mit Blick auf die in 2014 zu erwartende Abstimmung über eine Einheitskasse warnte VR-Präsident Thomas D. Szucs an der Bilanzmedienkonferenz davor, das gute, auf Wettbewerb, Innovation und partnerschaftlichen Lösungen basierende Schweizer Gesundheitssystem durch Staatsmedizin ohne Wahlfreiheit für die Versicherten zu schwächen.
Online-Befragung: Spannende Ergebnisse und ein iPad (in German)
Neues Jahr, neue Webseite. Ende vergangenen Jahres führte Helsana eine Online-Befragung durch. Ziel dieser Befragung: Messung der Kundenzufriedenheit mit der Webseite. Die Auswertung ist nun abgeschlossen, der Gewinner des iPads gekrönt.
Christmas cards for a good cause (in German)
Helsana verzichtet traditionsgemäss auf Geschenke für Kunden und Geschäftspartner und unterstützt stattdessen wohltätige Organisationen mit einer Spende. Dieses Jahr die Stiftung Theodora.
Helsana medication statistics 2013 show trends in oncology (in German)
Krebs ist hierzulande die zweithäufigste Krankheit. Im Zuge der Alterung wird ihre Bedeutung weiter zunehmen. Gleichzeitig macht auch die Krebsbehandlung laufend Fortschritte. Individualisierte Therapien versprechen Behandlungserfolge. Aber die Kosten drohen aus dem Ruder zu laufen, weshalb dem Kosten-/Nutzen-Verhältnis hohe Bedeutung zukommt. Mit ihrer Medikamentenstatistik Onkologie 2013 will Helsana die Basis für eine faktenbasierte Diskussion zum Thema Onkologie bieten.
A new head for Helsana IT (in German)
Achim Baumstark wird neuer Leiter Informatik von Helsana. Er tritt per 1. November 2013 die Nachfolge von Robert Blass an.
Polymedication is a problem in this country (in German)
Gemäss einer neuen Helsana-Studie ist schweizweit mehr als jeder Fünfte über 65 in Gefahr, wegen Mehrfachmedikation von schädlichen Nebenwirkungen betroffen zu sein. Helsana arbeitet mit Partnern an konkreten Lösungen für ihre Versicherten.
PRIMEO – private outpatient treatment insurance (in German)
Ambulante Medizin liegt im Trend. Sie ist innovativ und verlangt nach Innovationen auch in der Krankenversicherung. Helsana lanciert mit PRIMEO die erste private Zusatzversicherung für ambulante Behandlungen. PRIMEO garantiert zu einem attraktiven Preis den freien Zugang zu Fachärzten in ausgewählten Kliniken und überzeugt durch eine breite Palette von Zusatzleistungen. Darüber hinaus profitieren Helsana-Kunden 2014 von deutlichen Prämiensenkungen bei allen Spital-Zusatzdeckungen.
The first Helsana Trail event will soon be here (in German)
Sport, Spiel und Spass für alle: Entdecken Sie die Freude an der Bewegung und machen Sie mit am Samstag, 31. August 2013, im Stadion Schachen in Aarau.
National administrative agreement (in German).
Die Einkaufsgemeinschaft HSK der Krankenversicherer Helsana, Sanitas und KPT und der nationale Dachverband CURAVIVA Schweiz haben einen nationalen Administrativvertrag abgeschlossen. Der Vertrag ermöglicht eine einheitliche Abwicklung und Abrechnung der Pflegeleistungen von Alters- und Pflegeinstitutionen. Die Vertragspartner wollen mit dem Vertrag einen Standard setzen, der die Zusammenarbeit zwischen Versicherern und Alters- und Pflegeinstitutionen vereinfacht.
Progrès, Sansan and Avanex (in German)
Sie sind Kundin oder Kunde von Progrès, Sansan oder Avanex? Wir heissen Sie herzlich willkommen auf helsana.ch. Ab dem 17. Juni 2013 kommunizieren die drei Unternehmen der Helsana-Gruppe nur noch unter dem Dach von Helsana. Online finden Sie ab jetzt alle für Sie relevanten Informationen hier auf helsana.ch.
Progress in oncology (in German)
Der medizinische Fortschritt ist ein wichtiger Faktor im Gesundheitssystem. In diesem Videobeitrag äussert sich Helsana-Verwaltungsratspräsident Prof. Dr. med. Thomas D. Szucs zu den Fortschritten in der Onkologie. Die Aufnahme entstand am 1. Juni 2013 anlässlich der jährlichen Tagung der American Society of Clinical Oncology (ASCO) in Chicago
Helsana communicates as a single brand (in German)
Die Krankenversicherer der Helsana-Gruppe Progrès, Sansan und Avanex kommunizieren ab dem 17. Juni 2013 nur noch unter dem Dach von Helsana. Damit vereinfacht Helsana die Kommunikation mit ihren Kundinnen und Kunden.
Helsana study on end-of-life care (in German)
Sterbende Menschen brauchen optimale Pflege. Gemäss einer neuen Helsana-Studie ist wo in der Schweiz gestorben wird, abhängig vom Wohnort, Alter und dem Geschlecht. Die Erkenntnisse zeigen auf, in welchen Regionen die Versorgung zu Hause und in institutionellen Einrichtungen ausgebaut werden sollte.
Helsana Trail event on 31 August in Aarau (in German)
Das bringt die ganze Region auf die Beine: Mit dem ersten Helsana-Trail-Event am Samstag, 31. August 2013 feiern die beliebten Helsana-Trails ihren 10. Geburtstag. Für Bewegung, Überraschungen und Attraktionen aller Art ist gesorgt.
Free online mole check (in German)
Hautkrebs ist eine häufige Diagnose, rund 2 000 Menschen erhalten diese jährlich in der Schweiz; glücklicherweise ist er fast immer heilbar, vor allem, wenn er früh erkannt wird.
Helsana reorganising its association memberships (in German)
Helsana richtet ihre Verbandstätigkeit neu aus. Das Unternehmen wird aus den Krankenversicherungsverbänden Santésuisse und ASK austreten und sich am Aufbau eines neuen Verbandes beteiligen. Trotz den Austritten bietet Helsana weiterhin Hand zur konstruktiven Zusammenarbeit innerhalb der Branche.
High level of satisfaction with Swiss hospitals (in German)
Helsana-Kunden sind mit den Leistungen während eines Klinikaufenthaltes in einem Schweizer Spital sehr zufrieden. Das zeigt eine repräsentative Umfrage unter den Versicherten. Am zufriedensten sind Kunden mit einer privaten oder halbprivaten Deckung.
Helsana Board of Directors: Dr. Jürg Dommer succeeding Michèle Bergkvist-Rodoni (in German)
Jürg Dommer (55) aus Buchs SG ist neues Mitglied im Helsana-Verwaltungsrat. Dommer ist Mitglied des Stiftungsratsausschusses der Fondation Sana, dem Hauptaktionär von Helsana.
HSK purchasing cooperative: agreement on physiotherapy tax point value increase (in German)
Die Einkaufsgemeinschaft HSK (Helsana, Sanitas, KPT) und der Schweizerische Verband der freiberuflichen Physiotherapeuten SVFP vereinbaren eine Taxpunktwerterhöhung von 4 Rappen in allen Kantonen. Dem neuen Tarifvertrag können alle Physiotherapeutinnen und Physiotherapeuten beziehungsweise Organisationen der Physiotherapie unabhängig von ihrer Verbandszugehörigkeit beitreten.
Helsana's position on the premium dispute between the cantons (in German)
Gemäss einer Statistik des Bundesamts für Gesundheit haben Versicherte in bestimmten Kantonen über Jahre mehr Krankenversicherungsprämien bezahlt als Mitbürgerinnen und Mitbürger in anderen Kantonen. Seit Monaten ringt die Politik um Lösungen in diesem interkantonalen Prämienstreit. Helsana nimmt dazu folgend Stellung:
Successful 2012 financial year (in German)
Helsana blickt auf ein erfolgreiches Geschäftsjahr 2012 zurück. Das starke Ergebnis und die gestiegene Kundenzufriedenheit bestätigen die strategischen und operativen Fortschritte. Unterstützt durch ein sehr gutes Kapitalanlageergebnis resultierte ein Gewinn von 250 Millionen Franken. Dank der soliden Finanzkraft zeichnet sich für die Helsana-Kundschaft in der Grundversicherung für 2014 die nächste moderate Prämienrunde ab. Bei den Spitalzusatzversicherungen wird der gewonnene Handlungsspielraum für eine dauerhafte Prämiensenkung genutzt. Zudem lanciert Helsana 2013 ein innovatives Produkt für spitalambulante Behandlungen.
Prof. Dr. Michèle F. Sutter-Rüdisser is a new member of the Board of Directors of the Helsana Group
At today’s General Meeting of the Helsana Group, Prof. Dr. Michèle F. Sutter-Rüdisser was unanimously elected as a new member of the Board of Directors. With her election, Helsana will gain additional expertise in an increasingly complex and regulated market environment.
Agreement with the eastern Switzerland hospital regions
Helsana Supplementary Insurances Ltd and the St. Gallen hospital regions of Fürstenland-Toggenburg, Rheintal-Werdenberg-Sarganserland and Linth have reached an agreement on the tariffs for semi-private and private wards and concluded permanent contracts. Both parties unanimously agreed on the prices for the free choice of doctor and hotel services.
Helsana and the Swiss Red Cross (SRC) are combining their strengths to combat the coronavirus pandemic
Helsana and the Swiss Red Cross (SRC) entered into a three-year partnership at the start of 2020. Both organisations are committed to a healthy society. In light of the current situation, the part-ners are making a joint contribution to overcoming the COVID-19 pandemic in Switzerland. Helsana is donating CHF 1 million to the SRC. This money will be used both to finance face masks for the SRC’s voluntary service as well as its support offers in Switzerland. In order to underline its social commitment, Helsana is providing medically qualified personnel to support the Corona Test Centre in Bern managed by the SRC on behalf of the canton.
Helsana posts outstanding result for 2019
In 2019, Helsana Insurance Company Ltd recorded an outstanding result of CHF 436 million. This comprises a very strong investment performance and a solid underwriting result. Customer growth for 2020 once again clearly exceeded the prior year and the new corporate strategy was successfully launched at the start of 2020.
Claudine Blaser Egger to become a new member of the Helsana Executive Board
Dr Claudine Blaser Egger (49) will become a new member of the Helsana Executive Board on 1 June 2020. As part of the new corporate strategy, she will be responsible for the new “Health” business division.
Prix Sana 2019 awarded to two women and a Capuchin monk
The Fondation Sana has awarded the Prix Sana 2019 to Anna Maria Sury, Margaretha Rieser and Fra Martino Dotta for their selfless commitment to the welfare of others. Helsana was present at the award ceremony on 30 November.
Quality-related problems concerning the prescription of medication
The medication costs in Switzerland amounted to about CHF 7.6 billion in 2018. Since 2010, costs have risen by 46 percent, whereby half of this increase was attributable to immunosuppressants and cancer medication. Great savings potential is above all associated with the use of biosimilars. One of the other findings of this year’s Helsana Drug Report is that further efforts are required to ensure that antibiotics are used more appropriately in the outpatient sector.
Helsana report shows: Medical services on the rise
The “Volume Report” published today by Helsana elucidates the development of medical treatments. In Switzerland, increasing numbers of patients make use of medical treatments. As a result there is an increased need for coordination. General practitioners have less and less time to perform this role. The report finds great potential to meet these coordination needs in other health occupations.
Can Arikan to head up Media Relations at the Helsana Group
Can Arikan will be responsible for Media Relations at the Helsana Group with effect from 15 July 2019. In this role, he will represent the Group in its dealings with the media and the general public, and he will sometimes be responsible for the annual report and health policy-related publications.
Live healthier thanks to the new Helsana Coach
The Helsana Coach app helps users to achieve their personal health goals. The new app offers exercises and information on how to improve mindfulness, movement or nutrition. Points are awarded for exercises completed in the well-known Helsana+ app.
Question of principle resolved in favour of Helsana+
The Federal Administrative Court has confirmed that Helsana can also offer its bonus programme to those with basic insurance from the Helsana Group. The Federal Data Protection and Information Commissioner (FDPIC) had instituted legal proceedings with a view to ending this practice. The Court has ruled that this is not a data protection issue and that Helsana’s approach is compatible with the Federal Health Insurance Act.
Helsana presents strong 2018 annual result
The Helsana Group generated a profit of CHF 54 million in 2018. An outstanding underwriting result was accompanied by an investment loss. In the basic insurance business, the portfolio grew by 66,000 customers for 2019.
Agreement between Helsana and the University Hospital of Basel
Helsana and the University Hospital of Basel have agreed on the tariffs for the semi-private and private wards. The new billing model clearly shows the added value offered by supplementary insurance and includes fair prices. The costs for these stays at the University Hospital of Basel will thus once again be fully covered with corresponding insurance coverage.
2018 Helsana Drug Report creates transparency about medicinal products
Helsana today published its 2018 Drug Report, thus contributing to greater understanding of the Swiss medication market and its trends in terms of both volumes and costs. The analyses show that medication costs are now at an all-time high. In addition to a general section, this year’s edition also provides analyses of real and supposed innovations, the dispensation of medication in the outpatient sector and the vaccination coverage rate among children.
Healthcare prize for three special people
On Saturday 3 November, Fondation Sana presented the Prix Sana healthcare prizes for 2018 to three dedicated individuals. Christiana Colliard, Yvonne Mettauer and Heinz Keller selflessly give their time to make life better for their fellow human beings.
Helsana foregoes the right to claim for reimbursements from home-care services, nursing homes and self-employed care workers
Two Federal Administrative Court decisions clarified that the materials necessary for the provision of care services constitute part of the care services provided and there is no entitlement to receive reimbursements for these materials. As of 2018, Helsana will therefore not pay back the costs of such care materials, but is waiving its right to ask for a reimbursement of the amounts paid out since 2013. These reimbursements would generate unaccountable additional costs and lead to court proceedings. Helsana expects the parties that finance the remaining amounts (cantons and municipalities) to assume the costs of the care materials with immediate effect.
Silver for Helsana guide at the Best of Content Marketing
On 14 June 2018, Europe-wide awards were handed out in Vienna for the best papers on content marketing. Helsana won silver for its health guide entitled “Calories” in the category of Customer Magazines in the Fields of Insurance and Finance.
Helsana’s report reveals the real burden of premiums
The Helsana’s “Premium Report” published today examines the trends of premiums in Switzerland and shows their actual burden in the various categories of insured persons. Analyses depict the cantonal differences and behaviours of premium payers. Moreover, they address the issue of solidarity and show their evolution after 20 years of the Health Insurance Act. The report highlights specific facts about premiums in order to stimulate an evidence-based debate.
Two fundamental legal questions to be clarified regarding Helsana+ data processing, according to FDPIC
The Federal Data Protection Commissioner (FDPIC) has completed its investigation into the Helsana+ bonus programme. The data processing for Helsana+ has been approved, with the exception of two issues. These relate to fundamental legal questions as to whether and under which circumstances individuals with only basic insurance may participate in the programme. Helsana does not agree with the legal opinion of the FDPIC and is therefore rejecting both recommendations. In the absence of clarity, these recommendations may have to be brought before a court.
Helsana avatar Nao to help autistic children
On 19 March 2018, the Fondation Planètes Enfants Malades switched on robot Nao at the Cantonal Autism Centre in Lausanne, marking the first time a Helsana avatar has been used in French-speaking Switzerland. Working with autistic children will also be a first for the robot.
Helsana impresses with 2017 annual result
Helsana looks back on a very pleasing 2017 financial year during which it posted an outstanding investment result of CHF 303.4 million; at 100.2 per cent, the combined ratio is almost balanced. Innovative market services and committed employees mean we can look to the future with confidence.
Health heroines honoured
Two dedicated women were presented with the Fondation Sana’s Prix Sana health prize for 2017 on Saturday, 2 December. Regine Schlaginhaufen and Ursula Tarnutzer have spent their lives working tirelessly for the well-being of their fellow human beings.
Helsana wins Sponsoring Award for Avatar Kids
The international Sponsoring Award prize-giving ceremony was held in Berlin on Tuesday, 28 November. Helsana comes in first place in the Public Sponsoring category with the projects Avatar Kids.
Helsana rewards a health-conscious lifestyle with the Helsana+ bonus programme
As part of its commitment to health and prevention, Helsana takes a unique holistic approach to rewarding its customers’ health-enhancing lifestyle in the form of a bonus programme: with the new Helsana+ app, insured persons can convert any Plus points they collect into cash and attractive offers.
Financial year 2016: Helsana achieves a good result
The Helsana Group looks back on a solid 2016 financial year. The combined ratio returned to profitability and the investment result outperformed the benchmark, making a significant contribution to the positive result. The financial situation remains excellent and Helsana looks ahead to the future with confidence, despite the difficult market situation and the continuously increasing benefit costs.
Helsana appoints new Executive Board members
Helsana appoints new heads of the Finance & Insurance and Information Technology business divisions. From 1 May 2017, Roman Sonderegger will take up the position of Head of Finance & Insurance. Hans-Peter Keller will be Head of Information Technology from 1 March 2017.
Helsana donates two avatars to Aarau Cantonal Hospital
By supporting the Avatar Project, Helsana is playing a major part in promoting the social integration of sick children. As part of its commitment to this cause, Helsana is donating two avatars to the Cantonal Hospital in Aarau. Robot avatar Nao gives children who are in hospital for an extended period of time a bit of normalcy by allowing them to maintain contact with their school and home.
Helsana creates transparency about cost trends in the healthcare sector
A new report by Helsana takes a look at the development of costs in the healthcare sector and creates improved cost transparency. The analysis confirms that the main driver of cost increases apart from population growth is more intensive and a larger number of patient treatments and the expansion of the benefits catalogue.
Helsana takes over SBB's MedicalService
From 1 July 2017, Helsana will provide the operational services that were previously provided by the SBB's MedicalService. This includes medical fitness assessments, clarifications and advisory services. Helsana will retain all employees working for the SBB's MedicalService, the contracts currently in force with third parties and partners, as well as the inventory.
Rudolf Bruder – new Head of Client Services & Benefits
Rudolf Bruder, Head of Finance & Insurance, is moving to become Head of Client Services & Benefits on 1 January 2017. The search for his successor is under way. Ronny Bächtold, Head of Insurance IB, will manage Finance & Insurance on an interim basis.
Achim Baumstark is to take up a new professional challenge
Achim Baumstark, Head of Information Technology, is leaving Helsana to become CTO of the Helvetia Group. Before leaving the company, he will make sure with the support of the Executive Board and the Board of Directors that his pending projects and mandates are handed over properly.
Michael Willer is accepting a new challenge
Michael Willer is leaving Helsana to take over as CEO of the Sympany Group. Before leaving the company, he will make sure with the support of the Executive Board and the Board of Directors that his pending projects and mandates are handed over properly.
New Drug Report creates greater transparency in supply of medicinal products
Helsana has today published its 2016 Drug Report, thus contributing to greater understanding of the Swiss medication market and the trends for quantities as well as costs. The assessment of our statement data shows that costs are continuing to rise and that medication costs are now at an all-time high.
Two women awarded prize for their priceless commitment to health
On Friday 11 November, the Fondation Sana presented the 2016 Prix Sana in the Swiss Paraplegic Centre in Nottwil. The winners of the healthcare prize awarded to people with commitment were Heidi Reber and Heidi Zihlmann.
Helsana puts a smile on children’s faces
Helsana is a long-standing partner of the Theodora Foundation. We are committed to helping bring a smile to the faces of sick or injured children and their families during difficult times. Heart-warming films starring these young patients call on Swiss residents to support the work of the Theodora performers. The project was headed up by the world-famous portrait photographer Marco Grob.
Helsana donates two avatars to Zurich Children's Hospital
Social commitment is something Helsana cares a lot about. That's why it's committed to the Avatar Project, through which it plays a major part in promoting the social integration of sick children. Thanks to Helsana's donation of two avatars, Zurich Children's Hospital will be able to make it easier for its young long-term patients to keep in touch with their homes and schools.
Helsana Health Forum on the cardiovascular system
Helsana is committed to the health of the Swiss people: 350 participants are learning about cardiovascular health at the Helsana Health Forum at the Kursaal in Berne today. There is more than enough opportunity: the speakers include renowned experts and guests such as heart surgeon Thierry Carrel and actor Hanspeter Müller-Drossaart, and participants can do health check-ups and visit exhibitions and podium discussions.
Helsana: Committed to life
Helsana has one big objective going forward. By 2018, it wants to be among the top three companies in terms of customer recommendations. And to reach that goal, Helsana is committed to helping customers at all levels. The aim is not merely to talk about commitment, but to demonstrate at every opportunity that Helsana understands what makes the customer tick. On 18 April 2016, CEO Daniel H. Schmutz presented Helsana’s new strategic direction at a press conference held at the blood transfusion centre of the Interregionale Blutspende SRK in Lausanne-Epalinges.
Optional deductibles: Federal Councillor backtracks
Discounts on high optional deductibles will not be reduced for the time being. Helsana notes with satisfaction that the Federal Councillor has refrained from making the intended change, at least for the time being.
2015 financial year: A year of challenges
2015 was a challenging year for the Helsana Group. As expected, the result was slightly positive and our financial standing remains very solid. Despite the difficult market situation and benefit costs that continue to rise sharply, Helsana looks to the future with confidence. The company will continue to promote health services that are competitive, high quality and at the same time affordable for all. In 2015, Helsana laid the foundation for becoming one of the industry top three in terms of customer perception.
Numerous donations for Telethon solidarity campaign
This year's Telethon solidarity campaign for people suffering from rare hereditary diseases was carried out on 4 and 5 December. Helsana staff helped during the donation campaign, which lasted for around 30 hours, by answering almost 400 calls from donors.
Helsana is joining the SIA in 2016
Helsana is joining the Swiss Insurance Association (SIA) in 2016 to support its work on a liberal private insurance system.
Honours for health heroes
On Saturday 28 November, Fondation Sana announced the recipients of the 2015 Prix Sana national health award at the Lucerne exhibition hall. The award was given to four people who are selflessly committed to the wellbeing of their fellows.
Award for Leaders Care training tool
Leaders Care, the online training tool from Helsana Business Health, wins 2015 Aargau Health Promotion Award on "Mental Health" and CHF 10,000 in prize money. The prize money will be invested in further developing the tool.
New quality standards for telephone marketing
The industry association Curafutura adopts strict guidelines for cooperation with agents. This should ensure that unprofessional and unwelcome marketing calls disappear from the market.
Helsana awarded for good working conditions
In October, Helsana was presented with the "Friendly Work Space" quality seal by the Swiss Health Promotion Foundation for the second time.
Helsana top at reimbursement
The four health insurers in the Helsana Group – Helsana, Avanex, Progrès and Sansan – are among the fastest when it comes to reimbursements.
Free skin check
Early detection of skin cancer can save lives.
Helsana website impresses with user-friendliness
The latest online survey on the quality of the Helsana website makes it clear: The vast majority of people feel comfortable using the website, which was redesigned in 2014. Even so, there is still room for improvement.
2014 financial year: solid results in a challenging market environment
The Helsana Group is pleased to report a successful 2014 financial year. Despite the challenging market environment, the result was only slightly below the previous year's excellent performance. Our customers benefit from our proven track record and our sound cushion of reserves. Rising premiums were attenuated by drawing down reserves where possible. In 2014 Helsana redefined its strategic direction to focus even more strongly on customers. CEO Daniel H. Schmutz announced at the annual results media conference that Helsana wanted to continue to play an active role in the healthcare industry and would adopt a solution-oriented approach to finding the right quality and quantity required together with all partners in the healthcare industry and in the interests of their customers.
Helsana maintains a clear focus on customers (in German)
Helsana hat in den letzten Monaten die strategische Ausrichtung neu definiert und setzt ihre Kundinnen und Kunden noch konsequenter ins Zentrum. Das Unternehmen hat sich zum Ziel gesetzt, bezüglich Kundenzufriedenheit in den nächsten vier Jahren in die Top 3 der Branche vorzustossen. Im Rahmen dieser Strategie wurden auch die Strukturen überprüft. Als Folge davon wird die Geschäftsleitung per 1. April 2015 verkleinert.
Successful donation campaign for Telethon
On 5 and 6 December, Helsana was involved in "Telethon Aktion Schweiz" for people suffering from rare hereditary diseases. During the donation campaign, which lasted for around thirty hours, forty Helsana staff helped by answering almost 600 calls from donors.
Donations for rare illnesses
On 5 and 6 December 2014, the "Telethon Aktion Schweiz" foundation will carry out a solidarity campaign for families suffering from hereditary diseases. Helsana has been supporting Telethon since 2011, and not just with money.
Prix Sana healthcare award
On Saturday, 29 November 2014, the Fondation Sana presented the national Prix Sana healthcare award in Lucerne for the fourth time. The award was presented to two women from the canton of Vaud and one woman from the canton of St. Gallen.
The University of Berne wins bid for professorship in palliative care
In spring 2014, the Swiss Academy of Medical Sciences (SAMS) and Helsana jointly put out a tender for a professorship in palliative care with a budget of CHF 3 million. After carefully reviewing the two submissions, the professorship was awarded to the medical faculty of the University of Berne.
«A diagnosis of cancer is no longer the death sentence it used to be»
In the second edition of the newly designed private client magazine of Senso, which focuses on cancer, oncologist Dr Thomas Cerny elaborates on this topic during an interview. Cancer, he says, is increasingly becoming a disease that people live with for a long time, and this is thanks to medical progress.
Helsana recognises "Fitness Classification"
Helsana is the first Swiss health insurer to recognise the "Fitness Classification", a new rating system for fitness and health centres. The rating scale goes from one to five stars. Centres which are rated three-star and above are recognised by Helsana.
Free online mole check (in German)
Hautkrebs ist eine häufige Diagnose, rund 2 000 Menschen erhalten diese jährlich in der Schweiz; glücklicherweise ist er fast immer heilbar, vor allem, wenn er früh erkannt wird.
Helsana customer survey: Patients praise hospital care (in German)
Helsana-Kunden sind mit den Leistungen während eines Klinikaufenthaltes sehr zufrieden. Dies zeigt eine repräsentative Umfrage. Für ihren nächsten Spitalaufenthalt wünschen sie sich vor allem eine persönliche Ansprechperson, Zugang zum Spezialisten und noch weniger Wartezeit.
2013 financial year: stable financial situation (in German)
Helsana blickt auf ein erfolgreiches Geschäftsjahr 2013 mit einem guten Jahresergebnis zurück. Gegenüber ihren Kunden hat Helsana die Versprechen eingelöst. Wo es die Reservesituation in der Grundversicherung zuliess, wurden die Prämien nur moderat angehoben, und bei den Spitalzusatzversicherungen wurde der Tarif deutlich gesenkt. Zudem wurde eine neuartige Zusatzversicherung lanciert, die im Markt grossen Anklang fand. Mit Blick auf die in 2014 zu erwartende Abstimmung über eine Einheitskasse warnte VR-Präsident Thomas D. Szucs an der Bilanzmedienkonferenz davor, das gute, auf Wettbewerb, Innovation und partnerschaftlichen Lösungen basierende Schweizer Gesundheitssystem durch Staatsmedizin ohne Wahlfreiheit für die Versicherten zu schwächen.
Online-Befragung: Spannende Ergebnisse und ein iPad (in German)
Neues Jahr, neue Webseite. Ende vergangenen Jahres führte Helsana eine Online-Befragung durch. Ziel dieser Befragung: Messung der Kundenzufriedenheit mit der Webseite. Die Auswertung ist nun abgeschlossen, der Gewinner des iPads gekrönt.
Christmas cards for a good cause (in German)
Helsana verzichtet traditionsgemäss auf Geschenke für Kunden und Geschäftspartner und unterstützt stattdessen wohltätige Organisationen mit einer Spende. Dieses Jahr die Stiftung Theodora.
Helsana medication statistics 2013 show trends in oncology (in German)
Krebs ist hierzulande die zweithäufigste Krankheit. Im Zuge der Alterung wird ihre Bedeutung weiter zunehmen. Gleichzeitig macht auch die Krebsbehandlung laufend Fortschritte. Individualisierte Therapien versprechen Behandlungserfolge. Aber die Kosten drohen aus dem Ruder zu laufen, weshalb dem Kosten-/Nutzen-Verhältnis hohe Bedeutung zukommt. Mit ihrer Medikamentenstatistik Onkologie 2013 will Helsana die Basis für eine faktenbasierte Diskussion zum Thema Onkologie bieten.
A new head for Helsana IT (in German)
Achim Baumstark wird neuer Leiter Informatik von Helsana. Er tritt per 1. November 2013 die Nachfolge von Robert Blass an.
Polymedication is a problem in this country (in German)
Gemäss einer neuen Helsana-Studie ist schweizweit mehr als jeder Fünfte über 65 in Gefahr, wegen Mehrfachmedikation von schädlichen Nebenwirkungen betroffen zu sein. Helsana arbeitet mit Partnern an konkreten Lösungen für ihre Versicherten.
PRIMEO – private outpatient treatment insurance (in German)
Ambulante Medizin liegt im Trend. Sie ist innovativ und verlangt nach Innovationen auch in der Krankenversicherung. Helsana lanciert mit PRIMEO die erste private Zusatzversicherung für ambulante Behandlungen. PRIMEO garantiert zu einem attraktiven Preis den freien Zugang zu Fachärzten in ausgewählten Kliniken und überzeugt durch eine breite Palette von Zusatzleistungen. Darüber hinaus profitieren Helsana-Kunden 2014 von deutlichen Prämiensenkungen bei allen Spital-Zusatzdeckungen.
The first Helsana Trail event will soon be here (in German)
Sport, Spiel und Spass für alle: Entdecken Sie die Freude an der Bewegung und machen Sie mit am Samstag, 31. August 2013, im Stadion Schachen in Aarau.
National administrative agreement (in German).
Die Einkaufsgemeinschaft HSK der Krankenversicherer Helsana, Sanitas und KPT und der nationale Dachverband CURAVIVA Schweiz haben einen nationalen Administrativvertrag abgeschlossen. Der Vertrag ermöglicht eine einheitliche Abwicklung und Abrechnung der Pflegeleistungen von Alters- und Pflegeinstitutionen. Die Vertragspartner wollen mit dem Vertrag einen Standard setzen, der die Zusammenarbeit zwischen Versicherern und Alters- und Pflegeinstitutionen vereinfacht.
Progrès, Sansan and Avanex (in German)
Sie sind Kundin oder Kunde von Progrès, Sansan oder Avanex? Wir heissen Sie herzlich willkommen auf helsana.ch. Ab dem 17. Juni 2013 kommunizieren die drei Unternehmen der Helsana-Gruppe nur noch unter dem Dach von Helsana. Online finden Sie ab jetzt alle für Sie relevanten Informationen hier auf helsana.ch.
Progress in oncology (in German)
Der medizinische Fortschritt ist ein wichtiger Faktor im Gesundheitssystem. In diesem Videobeitrag äussert sich Helsana-Verwaltungsratspräsident Prof. Dr. med. Thomas D. Szucs zu den Fortschritten in der Onkologie. Die Aufnahme entstand am 1. Juni 2013 anlässlich der jährlichen Tagung der American Society of Clinical Oncology (ASCO) in Chicago
Helsana communicates as a single brand (in German)
Die Krankenversicherer der Helsana-Gruppe Progrès, Sansan und Avanex kommunizieren ab dem 17. Juni 2013 nur noch unter dem Dach von Helsana. Damit vereinfacht Helsana die Kommunikation mit ihren Kundinnen und Kunden.
Helsana study on end-of-life care (in German)
Sterbende Menschen brauchen optimale Pflege. Gemäss einer neuen Helsana-Studie ist wo in der Schweiz gestorben wird, abhängig vom Wohnort, Alter und dem Geschlecht. Die Erkenntnisse zeigen auf, in welchen Regionen die Versorgung zu Hause und in institutionellen Einrichtungen ausgebaut werden sollte.
Helsana Trail event on 31 August in Aarau (in German)
Das bringt die ganze Region auf die Beine: Mit dem ersten Helsana-Trail-Event am Samstag, 31. August 2013 feiern die beliebten Helsana-Trails ihren 10. Geburtstag. Für Bewegung, Überraschungen und Attraktionen aller Art ist gesorgt.
Free online mole check (in German)
Hautkrebs ist eine häufige Diagnose, rund 2 000 Menschen erhalten diese jährlich in der Schweiz; glücklicherweise ist er fast immer heilbar, vor allem, wenn er früh erkannt wird.
Helsana reorganising its association memberships (in German)
Helsana richtet ihre Verbandstätigkeit neu aus. Das Unternehmen wird aus den Krankenversicherungsverbänden Santésuisse und ASK austreten und sich am Aufbau eines neuen Verbandes beteiligen. Trotz den Austritten bietet Helsana weiterhin Hand zur konstruktiven Zusammenarbeit innerhalb der Branche.
High level of satisfaction with Swiss hospitals (in German)
Helsana-Kunden sind mit den Leistungen während eines Klinikaufenthaltes in einem Schweizer Spital sehr zufrieden. Das zeigt eine repräsentative Umfrage unter den Versicherten. Am zufriedensten sind Kunden mit einer privaten oder halbprivaten Deckung.
Helsana Board of Directors: Dr. Jürg Dommer succeeding Michèle Bergkvist-Rodoni (in German)
Jürg Dommer (55) aus Buchs SG ist neues Mitglied im Helsana-Verwaltungsrat. Dommer ist Mitglied des Stiftungsratsausschusses der Fondation Sana, dem Hauptaktionär von Helsana.
HSK purchasing cooperative: agreement on physiotherapy tax point value increase (in German)
Die Einkaufsgemeinschaft HSK (Helsana, Sanitas, KPT) und der Schweizerische Verband der freiberuflichen Physiotherapeuten SVFP vereinbaren eine Taxpunktwerterhöhung von 4 Rappen in allen Kantonen. Dem neuen Tarifvertrag können alle Physiotherapeutinnen und Physiotherapeuten beziehungsweise Organisationen der Physiotherapie unabhängig von ihrer Verbandszugehörigkeit beitreten.
Helsana's position on the premium dispute between the cantons (in German)
Gemäss einer Statistik des Bundesamts für Gesundheit haben Versicherte in bestimmten Kantonen über Jahre mehr Krankenversicherungsprämien bezahlt als Mitbürgerinnen und Mitbürger in anderen Kantonen. Seit Monaten ringt die Politik um Lösungen in diesem interkantonalen Prämienstreit. Helsana nimmt dazu folgend Stellung:
Successful 2012 financial year (in German)
Helsana blickt auf ein erfolgreiches Geschäftsjahr 2012 zurück. Das starke Ergebnis und die gestiegene Kundenzufriedenheit bestätigen die strategischen und operativen Fortschritte. Unterstützt durch ein sehr gutes Kapitalanlageergebnis resultierte ein Gewinn von 250 Millionen Franken. Dank der soliden Finanzkraft zeichnet sich für die Helsana-Kundschaft in der Grundversicherung für 2014 die nächste moderate Prämienrunde ab. Bei den Spitalzusatzversicherungen wird der gewonnene Handlungsspielraum für eine dauerhafte Prämiensenkung genutzt. Zudem lanciert Helsana 2013 ein innovatives Produkt für spitalambulante Behandlungen.
Do you have questions?
We're here to help.