Toolbox

Help concept

This discussion guide will help you address behavioural changes early on and take appropriate measures. Plan sufficient time and find a quiet location for every discussion.

Help

  1. Pay attention
    Pay attention to changes and take them seriously.

  2. Take initiative
    Speak about the changes to the person concerned and offer concrete support.

  3. Take the lead
    If there is no improvement, take the lead and agree on clear objectives. Express to your employees your clear expectation that they will seek help.

  4. Management responsibility
    Find a balance between demands and encouragement. Remain patient, understanding, caring and flexible, but also stand by your performance requirements.

  5. Call in experts
    Call in experts as early as possible. This will be a great relief for you and for the employee concerned.

    Do you have questions? Or would you prefer to receive advice face-to-face? We would be happy to help you further at health.management@helsana.ch