Reporting an illness or accident

• Please report any employee illnesses and accidents as soon as possible. Keep the company policy number to hand.
• It is easy to report illness and accidents online. The encrypted data transfer means that your details are secure.
• You will receive an e-mail confirmation once your report has been transmitted successfully.

Helsana processes claims quickly, efficiently and securely:

• We process your benefits – for example, under Helsana Business Accident accident insurance or daily sickness benefits under Helsana Business Salary – quickly and transparently.
• You can plan ahead more reliably, while your administrative burden is reduced.
• If an employee has been absent for an extended period, his/her occupational reintegration is of utmost importance. The returning employee should be back to full effectiveness as soon as possible, further absences are avoided – and as a result your costs due to loss of earnings fall.