Travelling abroad 18 Post

The better you prepare yourself for a stay abroad, the more relaxed you are when on the road. Helsana is committed to helping you protect yourself against all eventualities. In the case of emergencies, the Emergency Call Centre will take care of you anywhere in the world and around the clock, ensuring that you receive quick and uncomplicated help.


Our benefits for your journey abroad

With our supplementary insurance policies, you get optimal cover against the consequences of illnesses and accidents abroad – and if you need on-site assistance, we will help you quickly at all times. Around the clock 365 days a year. We won’t leave you in the lurch in difficult situations.

Emergency Call Centre during your stay abroad
Helsana’s specialists provide telephone assistance in case of any health problems abroad. The emergency call center provides you with quick and easy assistance in the event of a medical emergency abroad, 24 hours a day, 365 days a year – call us on +41 58 340 16 11.
Proper advice

Helsana is also here for you well beyond Switzerland's borders. Our International Center provides personal advice on suitable insurance cover during a short or extended stay abroad.

More information on Customer Services International (PDF, 2MB)

All-round cover

By taking out our Top and Completa supplementary insurance policies, you will get comprehensive insurance cover abroad. In case of a medical necessity, for example, we pay 100 % of the costs incurred worldwide in conjunction with your rescue, transportation and repatriation as well as 100 % of excess costs for emergency treatments (inpatient and outpatient).

More information on all-round cover

Legal expenses cover abroad

Helsana will also assist you in case of a legal dispute abroad – such as if you are involved in a car accident. Our Top, Completa and Omnia supplementary insurance policies include legal expenses cover abroad.

More information on legal expenses cover abroad

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