Our benefits for your journey abroad
With our supplementary insurance policies, you get optimal cover against the consequences of illnesses and accidents abroad – and if you need on-site assistance, we will help you quickly at all times. Around the clock 365 days a year. We won’t leave you in the lurch in difficult situations.
| Emergency Call Centre during your stay abroad | |
| Helsana’s specialists provide telephone assistance in case of any health problems abroad. The emergency call center provides you with quick and easy assistance in the event of a medical emergency abroad, 24 hours a day, 365 days a year – call us on +41 58 340 16 11. | |
| Proper advice | |
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Helsana is also here for you well beyond Switzerland's borders. Our International Center provides personal advice on suitable insurance cover during a short or extended stay abroad. More information on Customer Services International (PDF, 2MB) |
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| All-round cover | |
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By taking out our Top and Completa supplementary insurance policies, you will get comprehensive insurance cover abroad. In case of a medical necessity, for example, we pay 100 % of the costs incurred worldwide in conjunction with your rescue, transportation and repatriation as well as 100 % of excess costs for emergency treatments (inpatient and outpatient). |
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| Legal expenses cover abroad | |
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Helsana will also assist you in case of a legal dispute abroad – such as if you are involved in a car accident. Our Top, Completa and Omnia supplementary insurance policies include legal expenses cover abroad. |
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