Overview

Travelling abroad 13 Post

Travels and stays abroad involve interacting with a different social and cultural environment. Depending on your destination country, norms and rules may apply that deviate from the usual standards in Switzerland. The better you are prepared, the fewer worries you will have while abroad. Helsana is committed to helping protect you for all eventualities.

Being on the safe side when travelling abroad

Careful travel planning can protect you from unpleasant surprises. Go abroad with peace of mind by preparing for all eventualities.

Security for extended stays abroad

If you are planning an extended stay abroad, you should familiarise yourself with the healthcare system and other features of your destination country.

Vaccinations before travelling abroad

In certain countries, there is a higher risk of illness. It is advisable to check as early as possible whether any particular vaccinations are recommended or mandatory.

Involvement in legal proceedings abroad

A car accident while travelling abroad can happen suddenly and may often have unpleasant legal consequences. Legal expenses cover is not a luxury.

Confirmation of insurance for visa applications

When applying for a visa to enter a country that requires visas, it is mandatory to include a confirmation of insurance.

Signs of illness while abroad

Lifestyle changes may result in physical problems. The Helsana Emergency Call Centre can advise you in severe cases.

Quick medical assistance while abroad

In the event of a sudden illness or an accident abroad, it is important to stay calm and take appropriate action.

Visiting ill relatives abroad

A visit to hospitalised relatives abroad can provide moral support and help speed up their recovery.

Repatriation of relatives abroad

Depending on the circumstances, the state of the patient's health and the medical findings, it may make sense to have an ill relative repatriated to Switzerland.

The right insurance while abroad

An illness suffered abroad can end up being expensive. It is worthwhile to be insured against major risks. Always take your health insurance card with you.

Unexpected early return

If something serious happens at home during a trip or stay abroad, it may well be necessary to return early.

Missing or lost while abroad

We expect to get occasional updates from relatives travelling abroad. Various points of contact are available if there is cause for concern.

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Our benefits for your journey abroad

With our supplementary insurance policies, you get optimal cover against the consequences of illnesses and accidents abroad – and if you need on-site assistance, we will help you quickly at all times. Around the clock 365 days a year. We won’t leave you in the lurch in difficult situations.

Emergency Call Centre during your stay abroad
Helsana’s specialists provide telephone assistance in case of any health problems abroad. The emergency call center provides you with quick and easy assistance in the event of a medical emergency abroad, 24 hours a day, 365 days a year – call us on +41 58 340 16 11.
Proper advice
Helsana is also here for you well beyond Switzerland's borders. Our International Center provides personal advice on suitable insurance cover during a short or extended stay abroad.
All-round cover

By taking out our Top and Completa supplementary insurance policies, you will get comprehensive insurance cover abroad. In case of a medical necessity, for example, we pay 100 % of the costs incurred worldwide in conjunction with your rescue, transportation and repatriation as well as 100 % of excess costs for emergency treatments (inpatient and outpatient).

More information on all-round cover

Legal expenses cover abroad

Helsana will also assist you in case of a legal dispute abroad – such as if you are involved in a car accident. Our Top, Completa and Omnia supplementary insurance policies include legal expenses cover abroad.

More information on legal expenses cover abroad

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