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What is an excess? Or a deductible? What happens in the event of a legal dispute? And what if I have an accident abroad? Find the answers to these and many more insurance questions here.
Helsana is well positioned to master the current crisis – in the interest of its customers.
How can you pay your invoice securely?
With phishing attacks, fraudsters try to get hold of your credit card details. How to protect yourself against it.
Do you feel uncertain if an agent calls you? It doesn’t have to be like that. We eliminate prejudices and provide tips.
Switzerland is home to ever more elderly and thus care-requiring individuals. But who pays for this care? Answers to a controversial question.
There are lots of stories about health insurance. Here, we present the five most common myths and provide explanations.
Healthcare costs in Switzerland are rising every year – as are health insurance premiums. Here’s what Helsana is doing about it.
In the interview, Thierry Carrel explains when to seek a second opinion, what it achieves for the patient and the best way to prepare for it.
Customers recount their emergencies abroad.