Topics

Advantages

We estimate that over ten million Swiss francs can be saved through process optimisation and e-connectivity with service providers (pharmacies, doctors, laboratories, hospitals, Spitex, care homes, etc.). Money that is ultimately passed on to premium payers.

Advantages for the patient

In the "tiers payant" system, service providers bill us directly. You as the patient only receive an invoice from us for your share of the costs. You receive a copy of the medical bill directly from the service provider.

Advantages

Advantages for service providers

This joint billing method between service providers and cost centres optimises our processes, allowing data quality to be improved. This in turn reduces administrative costs on both sides to the benefit of everyone involved.

Advantages for the insurer

This efficient billing method between service providers and cost centres optimises our processes and improves data quality. Fewer administrative resources are tied up as a result, thereby keeping administrative costs low.

Data protection

For the Helsana Group, your privacy is of paramount importance. We implement strict controls and the latest encryption and transmission technology to guarantee data security and data protection.