Treatment abroad

Your health is our priority. Our supplementary insurance provides you with comprehensive insurance cover – whether for a planned surgery abroad or if you have an illness or accident while travelling outside Switzerland. Our emergency call centre is ready to help you 24 hours a day in the event of a medical emergency.

Insurance benefits - Treatment abroad

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Benefits covered by the insurance

TOP
CHF 500.-

You can reach the emergency call centre 24 hours a day on +41 43 340 16 11. They will coordinate medical care at the location and take care of all the necessary formalities.

If you are required to return home earlier than planned due to one of the following events, you will receive up to CHF 500 for the additional costs for your return:

  • A close friend or relative accompanying you on the trip has to be transported back to Switzerland due to illness or accident.
  • A close friend or relative in Switzerland becomes seriously ill, is seriously injured or dies.
  • Your property at your place of residence is severely damaged as a result of theft, or damage on account of fire, water or other natural hazards.
  • You cannot continue your journey as planned within 72 hours due to strikes, epidemics or a breakdown of the public transport system (additional costs for detours and delays are not covered, however).
  • Your deputy at your place of work becomes seriously ill, is seriously injured or dies and your presence there becomes absolutely necessary.

Conditions:

  • You allow our emergency call centre to handle the organisation at every stage.

Product information:
TOP
COMPLETA
CHF 500.-

You can reach the emergency call centre 24 hours a day on +41 43 340 16 11. They will coordinate medical care at the location and take care of all the necessary formalities.

If you are required to return home earlier than planned due to one of the following events, you will receive up to CHF 500 for the additional costs for your return:

  • A close friend or relative accompanying you on the trip has to be transported back to Switzerland due to illness or accident.
  • A close friend or relative in Switzerland becomes seriously ill, is seriously injured or dies.
  • Your property at your place of residence is severely damaged as a result of theft, or damage on account of fire, water or other natural hazards.
  • You cannot continue your journey as planned within 72 hours due to strikes, epidemics or a breakdown of the public transport system (additional costs for detours and delays are not covered, however).
  • Your deputy at your place of work becomes seriously ill, is seriously injured or dies and your presence there becomes absolutely necessary.

Conditions:

  • You allow our emergency call centre to handle the organisation at every stage.

Product information:
COMPLETA
WORLD
Proven costs

You can reach the emergency call centre 24 hours a day on +41 43 340 16 11. They will coordinate medical care at the location and take care of all the necessary formalities.

If you have to interrupt or extend a journey due to an insured event, you will receive up to CHF 500 per person for related expenses.

If you have to cut a journey short prematurely due to an insured event, you will receive up to CHF 10,000 per person or CHF 20,000 per family for the unused part of the journey as a proportion of the price of the travel arrangements. However, you will not be reimbursed for unused return travel tickets.

If unforeseen expenses arise in connection with repatriation, you will receive up to CHF 500 towards these additional costs. However, you will not be reimbursed for deductibles, excesses or medications and medical treatments covered by statutory health insurance.

Conditions:

  • You allow our emergency call centre to handle every stage of the organisation.
  • The illness is a new condition (pre-existing complaints are excluded).

Product information:
WORLD