Treatment abroad

Your health is our priority. Our supplementary insurance provides you with comprehensive insurance cover – whether for a planned surgery abroad or if you have an illness or accident while travelling outside Switzerland. Our emergency call centre is ready to help you 24 hours a day in the event of a medical emergency.

Insurance benefits - Treatment abroad

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Benefits covered by the insurance

Basic insurance
EU/EFTA Member States: respective social rate / Other countries: double amount of the insured costs in Switzerland

By virtue of the Swiss-EU Bilateral Agreement on the Free Movement of Persons, you have the same access to public healthcare (doctors, pharmacies, hospitals or ambulances) in EU/EFTA countries as the residents of the country you are in at that moment. In the event of a medical emergency you will therefore receive costs in accordance with the basic rate of the country in question.

In all other countries outside Switzerland you will receive the costs for inpatient emergency treatment up to double the amount that the same treatment would cost in Switzerland (rate of your canton of residence).


HOSPITAL ECO
CHF 500 per day

In the event of emergency inpatient treatment abroad, you will receive up to CHF 500 per day for up to 60 days per calendar year for costs that exceed the cover provided by basic insurance.


Product information:
HOSPITAL ECO
HOSPITAL PLUS
CHF 1,000 per day

In the event of emergency inpatient treatment abroad, you will receive up to CHF 1,000 per day for up to 60 days per calendar year for costs that exceed the cover provided by basic insurance.


Product information:
HOSPITAL PLUS
HOSPITAL PLUS BONUS
CHF 1,000 per day

In the event of emergency inpatient treatment abroad, you will receive up to CHF 1,000 per day for up to 60 days per calendar year for costs that exceed the cover provided by basic insurance.


Product information:
HOSPITAL PLUS BONUS
HOSPITAL COMFORT BONUS
100%

In the event of emergency inpatient treatment abroad, you will receive all of the costs that exceed the cover provided by basic insurance for up to 60 days per calendar year, provided return transportation to Switzerland is not reasonable.


Product information:
HOSPITAL COMFORT BONUS
HOSPITAL COMFORT
100%

In the event of emergency inpatient treatment abroad, you will receive all of the costs for up to 60 days per calendar year, provided return transportation to Switzerland is not reasonable.


Product information:
HOSPITAL COMFORT
HOSPITAL FLEX
CHF 500 or CHF 1,000 per day

In the event of emergency inpatient treatment abroad, you will receive the following contribution to costs that exceed the cover provided by basic insurance, depending on the option you have chosen.

HOSPITAL FLEX 1

  • You receive up to CHF 500 per day for up to 60 days per calendar year.

HOSPITAL FLEX 2

  • You receive up to CHF 1,000 per day for up to 60 days per calendar year.

Product information:
HOSPITAL FLEX
TOP
100% of excess costs

You can reach the emergency call centre 24 hours a day on +41 43 340 16 11. They will coordinate medical care locally and take care of all the necessary formalities.

For inpatient emergency treatment during a temporary stay abroad of up to 12 months you will receive all of the costs in a general ward that exceed the cover provided by basic insurance.

Conditions:

  • A journey home or transportation to Switzerland is not reasonable.
  • You arrange for our emergency call centre to handle the organisation at every stage.

Product information:
TOP
COMPLETA
100% of excess costs

You can reach the emergency call centre 24 hours a day on +41 43 340 16 11. They will coordinate medical care locally and take care of all the necessary formalities.

For inpatient emergency treatment during a temporary stay abroad of up to 12 months you will receive all of the costs in a general ward that exceed the cover provided by basic insurance.

Conditions:

  • A journey home or transportation to Switzerland is not reasonable.
  • You arrange for our emergency call centre to handle the organisation at every stage.

Product information:
COMPLETA
WORLD
100% of excess costs

You can reach the emergency call centre 24 hours a day on +41 43 340 16 11. They will coordinate medical care locally and take care of all the necessary formalities.

For inpatient emergency treatment during a temporary stay abroad of up to 12 months you will receive all of the costs in a general ward that exceed the cover provided by basic insurance.

Conditions:

  • The illness is a new condition (pre-existing complaints are excluded).
  • You arrange for our emergency call centre to handle the organisation at every stage.

Product information:
WORLD
OMNIA
100% of excess costs

You can reach the emergency call centre 24 hours a day on +41 43 340 16 11. They will coordinate medical care locally and take care of all the necessary formalities.

For inpatient emergency treatment during a temporary stay abroad of up to 12 months, you will receive all of the costs in a general ward that exceed the cover provided by basic insurance.

Conditions:

  • A journey home or transportation to Switzerland is not reasonable.
  • You arrange for our emergency call centre to handle the organisation at every stage.

Product information:
OMNIA