Travelling abroad is not only relaxing, it also enables you to see the world from a different perspective. No matter whether it’s a holiday, a language course or a business trip: a change of scene always does you good. We ensure that you are well covered in any situation – so that your stay abroad is as carefree as possible.
|What sort of insurance cover do I need for my stay abroad?|
|How do I prepare for my journey abroad?|
No two journeys are the same: some people are tempted to spend a weekend savouring the local delicacies in the Alsace region, while others prefer a language course in Miami or a safari in South Africa. Every journey has its own appeal and broadens your horizons in a different way. However, all journeys are also associated with risks. Read all about how best to prepare yourself for incidents.
«I'm travelling abroad soon and am really looking forward to it. All the preparations are well under way. I'm still worried about the question of insurance and what I need to do to make sure I'm on the safe side when I'm abroad.»
«I'll be spending a lengthy period abroad and am really looking forward to the experience. But what happens if I fall ill or have an accident while I'm there? I want to have the best insurance for all events.»
«I'm wondering whether I should get vaccinated before I travel abroad. Also, I've heard that vaccinations are obligatory for entering certain countries.»
«I'm travelling to a country for which a visa is required and when I was applying for it, I realised that I need confirmation of insurance. What's the quickest way to get this confirmation of insurance?»
|What if something happens to me abroad?|
Holidays do not always go according to plan. An accident or illness can bring an abrupt end to an eagerly awaited time out. In such situations, things are twice as difficult as they would be at home. How should you act? Who can help you? What things do you need to look out for?
«I'm abroad and suddenly feel unwell. Is it because of the climate? Is it something I've eaten? Or is this funny feeling a sign that I'm falling ill? I'd like to know what's wrong with me and would be glad to receive some medical advice.»
«I'm abroad and need urgent medical assistance. How do I arrange this? Where can I get the medical treatment I need? Do I have to pay for the costs of treatment myself?»
«My daughter has been taken ill abroad and has been in hospital for some while. We're not sure how long she'll have to stay there, so we'd like to visit her. We're concerned about the travel and hotel costs.»
«Our daughter has been admitted to hospital in an emergency abroad. We're not sure if she's receiving the medical treatment she needs and we'd rather bring her home. Can Helsana help us?»
«I have found out in the middle of my stay abroad that there has been an emergency at home. I have no other choice than to return to Switzerland immediately. It's annoying that my unscheduled return will also result in unforeseen costs.»
«Our son travelled abroad some time ago and we should have heard from him by now. We're concerned and worried. What should we do in this situation? Looking for someone abroad is going to be expensive.»
«Which costs are reimbursed if I plan to give birth abroad? I may also unexpectedly go into labour and give birth while travelling abroad.»
«We've been involved in a car accident abroad and apart from the unusual inconvenience, we're also having trouble with the other driver involved. How do we get redress?»
|Our benefits for your journey abroad|
With our supplementary insurance policies, you get optimal cover against the consequences of illnesses and accidents abroad – and if you need on-site assistance, we will help you quickly at all times. Around the clock 365 days a year. We won’t leave you in the lurch in difficult situations.
Emergency Call Centre during your stay abroad
Helsana’s specialists provide telephone assistance in case of any health problems abroad. The emergency call center provides you with quick and easy assistance in the event of a medical emergency abroad, 24 hours a day, 365 days a year – call us on +41 43 340 16 11.
Helsana is also here for you well beyond Switzerland's borders. Our International Center provides personal advice on suitable insurance cover during a short or extended stay abroad.
By taking out our Top and Completa supplementary insurance policies, you will get comprehensive insurance cover abroad. In case of a medical necessity, for example, we pay 100 % of the costs incurred worldwide in conjunction with your rescue, transportation and repatriation as well as 100 % of excess costs for emergency treatments (inpatient and outpatient).
Legal expenses cover abroad
Helsana will also assist you in case of a legal dispute abroad – such as if you are involved in a car accident. Our Top, Completa and Omnia supplementary insurance policies include legal expenses cover abroad.