Family

Parent in hospital

«I can't just leave my child alone if I suddenly have to go into hospital. Somebody has to take care of his/her daily routine and make sure that he/she gets what he/she needs. Who can look after my child in such a situation so that I don't need to worry?»

Eltern im Spital

If a parent has to unexpectedly spend a few days in hospital, family life can be thrown upside down. Hospital stays may be due to a sudden illness or accident. In such a situation you bear a double burden: you're worried about your health, but you also have to think about your child.

Think about childcare in advance

It can happen to any family at any time that a parent has to go into hospital. So it's important that you plan for such an eventuality and consider various options for the care of your child. Ideally you would ask a family member or friend to look after your child. Maybe there's a family with children in your neighbourhood with whom you have a good relationship that could look after your child.

Remember, the situation is not easy for your child either. He/she will be worried or even scared if Mum or Dad suddenly has to go into hospital, so it's an advantage if your child can remain in his/her familiar surroundings.

Babysitters, nannies and child minders

If you can't find a solution among your family, friends or neighbours, you can hire a babysitter or a nanny, who will look after your child at your home. A nanny, like a cleaning lady for example, is considered an employee. As their employer you are obliged to ensure that AHV contributions are paid and that the nanny has accident insurance cover. He/she also has a right to paid holidays. You can find a sample contract on the Children & Families Competence Center website at kinderbetreuung-schweiz.ch.

Another option for childcare is a child minder, who tends to look after several children in their own home. Child minders' associations that can provide you with information regarding the offers available locally can be found almost everywhere.

There are various Internet platforms that can help you find a babysitter or child minder, such as mom2mom.ch, betreut.ch, familienleben.ch, nannypedia.ch or nanny-service.ch. These websites also provide a lot of useful information about childcare, nurseries, day kindergartens and other related topics.

What can Helsana do for you?

Nanny Service childcare service

The Nanny Service organised by Helsana is a benefit under HOSPITAL and OMNIA supplementary hospital insurance. With this childcare service you don't have to worry about your children if a parent has to spend time in hospital.

Within a short space of time we will arrange for a qualified and experienced caregiver to look after your children at your home. He/she prepares small meals, plays with the children, takes them for a walk or to the playground and accompanies them on foot to kindergarten or to school.

You can call on the Nanny Service for children up to the age of 15. The Nanny Service organisation centre can be reached on 043 340 16 11.

Find out more about the Nanny Service

Nanny service

HOSPITAL ECO
30 hours

You can reach the emergency call centre 24 hours a day on +41 43 340 16 11.

You receive up to 30 hours of nanny services per calendar year if you have to be admitted to hospital as an inpatient.

While you are in hospital, an experienced carer will look after your healthy children aged up to 15 years on weekdays. This will enable you to recover in hospital at your leisure, while enjoying peace of mind that your children are being lovingly looked after at home.

Conditions:

  • You as a parent need to spend time in hospital as an inpatient.
  • You took out the insurance for the hospitalised parent (not for the child).
  • You arrange for our emergency call centre to handle the organisation at every stage.

Product information:
HOSPITAL ECO
HOSPITAL PLUS
60 hours

You can reach the emergency call centre 24 hours a day on +41 43 340 16 11.

You receive up to 60 hours of nanny services per calendar year if you have to be admitted to hospital as an inpatient.

While you are in hospital, an experienced carer will look after your healthy children aged up to 15 years on weekdays. This will enable you to recover in hospital at your leisure, while enjoying peace of mind that your children are being lovingly looked after at home.

Conditions:

  • You as a parent need to spend time in hospital as an inpatient.
  • You took out the insurance for the hospitalised parent (not for the child).
  • You arrange for our emergency call centre to handle the organisation at every stage.

Product information:
HOSPITAL PLUS
HOSPITAL COMFORT
90 hours

You can reach the emergency call centre 24 hours a day on +41 43 340 16 11.

You receive up to 90 hours of nanny services per calendar year if you have to be admitted to hospital as an inpatient.

While you are in hospital, an experienced carer will look after your healthy children aged up to 15 years on weekdays. This will enable you to recover in hospital at your leisure, while enjoying peace of mind that your children are being lovingly looked after at home.

Conditions:

  • You as a parent need to spend time in hospital as an inpatient.
  • You took out the insurance for the hospitalised parent (not for the child).
  • You arrange for our emergency call centre to handle the organisation at every stage.

Product information:
HOSPITAL COMFORT
OMNIA
30 hours

You can reach the emergency call centre 24 hours a day on +41 43 340 16 11.

You receive up to 30 hours of nanny services per calendar year if you have to be admitted to hospital as an inpatient.

While you are in hospital, an experienced carer will look after your healthy children aged up to 15 years on weekdays. This will enable you to recover in hospital at your leisure, while enjoying peace of mind that your children are being lovingly looked after at home.

Conditions:

  • You as a parent need to spend time in hospital as an inpatient.
  • You took out the insurance for the hospitalised parent (not for the child).
  • You allow our emergency call centre to handle the organisation at every stage.

Product information:
OMNIA